We're sorry to hear that you feel this way, since we can assure you that our Heavy Duty Dry cloths go through many quality checks to ensure that you can enjoy an effective clean with them. As well, a lot of thought has gone into their design. These cloths feature over 30,000 3D fibers, and trap and lock 2X more dust, dirt, and hair. We'll be sure to pass your comments along to our team. As well, we'd be happy to learn more about your experience, so please give us a call at (800) 214-8734 when you have a chance.

We expect the Heavy Duty Pads to make clean up a breeze, so we're disappointed to hear this! We'll be sure to share your input with our team, and if you want to share anything else with us, just give us a call at: (800) 214-8734 - The Swiffer Team

We're sorry you had that experience. While our Swiffer Sweepers are aces at Swiffering up dust, dirt and hair. But it's not intended to clean clumps of hair or whole pieces of things such as cereal. For best results, use the sweeper on a smooth surface. For the best results use it on a smooth surface. Give us a call at (800) 214-8734, if we can answer any questions or help you further.

Thanks for your review, JC. If you ever have any questions we can answer, please feel free to give us a call at (800) 214-8734. We're here for you.