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Customer reviews for Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress for
Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress
4.3 out of 5 stars
stars
307 ratings250 reviews
  1. 5 stars66% (203)
  2. 4 stars18% (55)
  3. 3 stars5% (15)
  4. 2 stars5% (14)
  5. 1 star7% (20)

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Showing 71-80 of 250 reviews
Nov 30, 2013
India1070
4 out of 5 stars
4 out of 5 stars review

Better Back

I have had back problems for years, and this year was no different. I'd been suffering with severe morning stiffness and pain for several months. As luck would have it, I came down with a nasty cold, and ended up sleeping in the guest room for a couple of weeks so my other half could rest. Lo and behold, after sleeping on a newer, firmer mattress, my morning back pain was nearly gone! I had always wanted to try a memory foam mattress, since they had been so highly recommended by many of my friends. I purchased this mattress after looking at similar ones at brick and mortar stores with price tags up to nearly $2000. At under $600, this one seemed like a bargain, especially after reading some of the reviews. It arrived relatively quickly. It was a bit bulky, rolled up as it was in a small-refrigerator-sized box, but easier to handle than if it had been flat. The reviews, and the included "unrolling" instructions indicated that there might be an odor once the mattress was unfurled. It was recommended that the mattress be allowed to "rise" for a certain period of time before use. That was a bit of a hassle, because who has a queen-sized area of open floor space just sitting around in their home?? Luckily, we had planned to disassemble the full-size bed in the guest room so we could clean the carpet. We used the floor space to open the memory foam mattress there. We could not detect any unpleasant odor. A couple of days later, we set the mattress up on the metal frame that we had also purchased. After using this mattress for about a month, I am VERY pleased to report that I have much less back pain. This mattress is not as firm as the coil spring set in our guest room, but it works very well. It was a good compromise, since my partner was concerned that he would not like a mattress that was too firm. If you are looking for a memory foam mattress, a tad firm, with a reasonable price tag, this may be it.

Helpful?1SPQLRK2W7IG13885056471
Mar 5, 2013
Cercel
5 out of 5 stars
5 out of 5 stars review

Good value mattress

Bought this mattress 2 months ago. Let it air out for 1 week. (Even 2 months later it has that "smell" but very faintly--not really complaining). Overall, quite pleased with it. Quite cool-for sure does not sleep hot but we have not yet experienced summer. My wife has bad sciatica and it seems to help her significantly (this is why we purchased it). You do not sink down so deep it is hard to roll. No problems with that. So far, so good. We are happy with purchase.

Helpful?1SPQLRK2W7IG13885056471
Jan 2, 2013
RickK
4 out of 5 stars
4 out of 5 stars review

Good bed, a little too stiff

We purchased this mattress for use in our guest bedroom. As it happened, we needed some construction work done to our master bedroom and spent 4 nights sleeping on the new bed. We have a Sleep Number bed for our main bed for which I love the adjustability. Sleeping on this mattress was a bit of a shock since it is fairly stiff and I keep my SN set pretty soft. Not to say it was uncomfortable, just different. I was still able to get good nights' sleep. We haven't had any guests use it yet, so I have no additional feedback. I would definitely recommend it for the money, it is a much better value than most I researched.

Helpful?1SPQLRK2W7IG13885056471
Jun 18, 2013
MrPdaddy
2 out of 5 stars
2 out of 5 stars review

Not as described

Says it is firm but is not. Bed is soft and spongy, not we were looking for so returned it to sams with no problems (other than loosing shipping cost). Bought a 'soft' version of name brand foam mattress and it is much firmer than this. If soft and sinking is what your looking for than this is a good buy.

Helpful?1SPQLRK2W7IG13885056471
Jul 12, 2014
AuntDe
5 out of 5 stars
5 out of 5 stars review

Great purchase!!

Ordered this for my guest room. Having previously slept on a true Temporpedic with only one complaint; traps too much body heat. Figured this gel top would help. It definitely does. Although it makes the bed way too soft for my liking, everyone else loves it. All in all a great value for the money!

Helpful?1SPQLRK2W7IG13885056471
Jun 19, 2012
Cair
5 out of 5 stars
5 out of 5 stars review

I slept all night for the 1st time in over 2 years

I have Spinal Stenosis and have constant back & leg pain. I had trouble sleeping because of the pain. I have slept straight through every night for the 1st time in over 2 years. I sleep great now. It is not hot like my son's exspensive memory foam mattress. I LOVE this mattress!

Helpful?1SPQLRK2W7IG13885056471
Jul 18, 2020
Carol
2 out of 5 stars
2 out of 5 stars review

Don't waste your money

Purchased this a week ago. Was excited as we have couple Zinus mattresses. I should have ordered this straight from Zinus instead! Who knows how long this was packed in the box. It's been 6 days & still not expanded all the way, suppose to be a 12 inch but only up to 9 so far. Got on the Zinus website & did all they suggested to help it expand, it's lumpy & the corners are all hard. Going to send it back, very disappointed.

Helpful?1SPQLRK2W7IG13885056471
reply from Zinus

Hello Carol, We apologize you are experiencing decompression issues with your mattress. If you are within your return period with Sam's club please contact them directly as they will be ones responsible of processing a return or exchange for you on the defective mattress. Thank you.

May 25, 2012
Sbself
5 out of 5 stars
5 out of 5 stars review

Best Purchase

I bought the King in this mattress to replace a SleepNumber bed and I love it. I sleep all night and don't wake up with sore back or shoulders anymore. My daughter layed on my new Night Therapy mattress and loved it, so I bought her the Queen, The only problem I have found is I don't want to get up in the mornings. I so wish I had bought this mattress before money was wasted on a SleepNumber mattress.

Helpful?1SPQLRK2W7IG13885056471
Apr 26, 2012
R1inDTW
5 out of 5 stars
5 out of 5 stars review

Better than Tempur-Pedic & more affordable

My sister spent $3,700+ on a Queen Tempur-Cloud Luxe 13" Mattress by Tempur-Pedic and she LOVES it. I loved it too after spending 3 nights on it - - - PURE LUXURY but I cannot afford the price. I told her I decided to purchase a Tempur-Pedic 12" for my guest room when it really was Sam's Club Night Therapy Elite 12" MyGel® Ultimate Memory Foam Mattress. She came to my house for 4 days & loved my Foam Mattress too & could not really tell the difference between the 12" & the 13" mattress. When she was packing up to leave, I told her my total cost was $491 INCLUDING shipping to my home, that is NOT a Tempur-Pedic & it was a Sam's Club purchase. She was sick about all the money she wasted. She could have purchased 7 Sam’s Club queen size mattresses for what she paid for 1 Tempur-Pedic! I purchased the Sam’s Club mattress for my guestroom. I truly love it so I am buying another Sam's Club Night Therapy Elite 12" MyGel® Ultimate Memory Foam Mattress for MY bedroom. Two drawbacks – whether the mattress is from Sam’s Club or Tempur-Pedic both mattresses do have an “odor” that lasts a few days. I unrolled the mattress, opened the windows, turned the ceiling fan on and placed 6 Snuggle dryer sheets weighted down by various household items. Four days later there no longer is an odor, so I put a clean mattress pad & clean sheets on the bed. I’ve slept in my guestroom several nights and can’t wait to get my Master Bedroom Mattress from Sam’s Club. The second drawback is major. If you buy it for a guestroom, your guest may NEVER leave or if it is for your bedroom, it is tough getting out of bed because it is soooooooooo comfortable! PEACE from Michigan

Helpful?1SPQLRK2W7IG13885056471
Oct 30, 2024
DNorton9
1 out of 5 stars
1 out of 5 stars review

Used to be great - now too hard

I have bought four of these beds starting in 2014 and have recommended them to others who have purchased them, all very happy with the feel and comfort. I still love my first one purchased in 2014. The last one bought in 2021 was so hard we had to put a foam topper on it to make it tolerable. I suspect that the design and/or manufacturer (used to be a Zinus brand) has changed. Don't recommend it unless you like a very firm mattress.

Helpful?1SPQLRK2W7IG13885056471
reply from Zinus

Hello DNorton9, it’s disappointing to hear that we didn’t meet your expectations with the Memory Foam Mattress and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.