Skip to Main Content
Sams Club
Sams Club
Customer reviews for Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress for
Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress
4.3 out of 5 stars
stars307 ratings250 reviews
  1. 5 stars66% (203)
  2. 4 stars18% (55)
  3. 3 stars5% (15)
  4. 2 stars5% (14)
  5. 1 star7% (20)

Member photos

Sort by |
Showing 61-70 of 250 reviews
Jan 31, 2026
JESSICA
2 out of 5 stars review

Done After 6 Months!

We bought this mattress about six months ago. At first, it was fine. We had no issues. But now we both wake up with our backs hurting so bad. You sink into the mattress and there's a little support now that it's been used for six months. My husband says when you try to roll over it feels like rolling up a mountain because you sunk down so low into the mattress. I read the reviews and chose this mattress for the price and mostly positive reviews. I wish I would've went with something that was more expensive and better quality maybe it would've lasted longer than six months. We've already ordered a new mattress.

Helpful?1SPQLRK2W7IG13885056471
reply from Zinus

Hi JESSICA, we appreciate you taking the time to share your feedback with us. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.

Jan 25, 2013
TomCTUS
3 out of 5 stars review

Soft not Firm

The logistics and price of the purchase were excellent, however the firmness rating was misleading. The mattress was rated at a firmness rating of 3 but in my opinion, based on the firmness descriptions, it should be a 2. We have slept on the mattress now for about 3 weeks and although it is comfortable the "squishiness" concerns me regarding the long term use. If I had the opportunity to try the mattress before ordering, I would have selected one that was firmer. However I would recommend the product to a friend who is looking for a soft to medium mattress.

Helpful?1SPQLRK2W7IG13885056471
Dec 21, 2013
STBT
5 out of 5 stars review

Great Product at a Great Price!

We've been sleeping on this mattress for about a month now and it's awesome. I have rheumatoid arthritis and used to sleep on a spring mattress. I would wake every morning with a backache and stiff. Since sleeping on this mattress I wake in the morning with no backache and feeling much better than I ever have. I feel totally rested. The nice thing is that it is not hot. We were concerned about that because I especially do not like to be hot when I sleep but that is not an issue. My husband likes the mattress as much as I do. We would recommend this mattress to anyone.

Helpful?1SPQLRK2W7IG13885056471
Jun 11, 2014
firemedic142
4 out of 5 stars review

Excellent Gel Foam Mattress

We decided to purchase the Mygel mattress Ultimate base on internet reviews and we were pretty concerned about the outcome. Now, we have this mattress for over 2 months. When we first received the Mattress, it had no odor or any kind of smell as other people stated on their reviews. The first day when I woke up, I noticed the difference;I did not have any lower back pain. I was feeling younger. Now,as the days passed by my back was getting hot in the middle of the night. We lower the A/C and nothing happened. When I was ready to call Sam's club to return the mattress; my wife found in the internet some people saying more less the same about the heat and they said to buy some kind of sheets. We decided to purchase the sheets to give the mattress a chance before going to all the return inconvenience. My wife purchased the sheets and the heat is gone. I have to say that it is an awesome, comfortable,and very inexpensive mattress.

Helpful?1SPQLRK2W7IG13885056471
reply from BetterZZZZ

Thank you for your feedback!

Oct 11, 2013
RandN
4 out of 5 stars review

Good price, comfortable, easy online purchase!

We have slept on it for a few months. We find it comfortable, conforms well to our bodies, and wake up with less pain than we had on our inner spring. We think it sleeps a little warm but find it is not a problem. Overall we like the mattress and would recommend it.

Helpful?1SPQLRK2W7IG13885056471
Oct 16, 2013
Mom2Steven
5 out of 5 stars review

Love this mattress

We bought a King sized (13" I think) Night Therapy Elite and LOVE it. Needed a queen size for spare bedroom. I went to Sams (in store) and bought a SERTA Mattress or bed in a box (it was called "In a Box") off the shelf, since we had such good luck with these new mattresses. Not thinking there would be much difference with brands. When I unboxed it, it was FOLDED and when it unfolded it left a huge crease bump down the center from head to toe. I went back and bought another, in case it was a fluke. It wasn't. Second SERTA did the same thing. You can SEE the crease in the attached pic. Now, I have TWO mattress to return and that's a big pain because now they are not vacuum sealed and hard to return. I went online and looked at the exact brand of King we had ordered and bought the queen size version of the Night Therapy ...that ROLLED out of the box. Ordered that. It arrived quickly and ROLLED out like a DREAM. It's extremely comfortable and I'm so glad I have TWO now. Our guests will thank us. It will be Night Therapy Brands for us from now on.

Helpful?1SPQLRK2W7IG13885056471
Mar 5, 2013
choochoopj
5 out of 5 stars review

Great Rest !!

Me 65yr 250lbs, Wife 62yr 160lb Best mattress we have owned in our 40yr marriage ! It is on the firm side. But unlike an innerspring mattress, the foam forms around your pressure points. We have foam mattresses in an R/V and a guest room. This is the best one of the three. The only con to to this whole purchase is that it has been my experience with Sams Club online purchases their tracking leaves a lot to be desired.

Helpful?1SPQLRK2W7IG13885056471
Oct 30, 2024
DNorton9
1 out of 5 stars review

Used to be great - now too hard

I have bought four of these beds starting in 2014 and have recommended them to others who have purchased them, all very happy with the feel and comfort. I still love my first one purchased in 2014. The last one bought in 2021 was so hard we had to put a foam topper on it to make it tolerable. I suspect that the design and/or manufacturer (used to be a Zinus brand) has changed. Don't recommend it unless you like a very firm mattress.

Helpful?1SPQLRK2W7IG13885056471
reply from Zinus

Hello DNorton9, it’s disappointing to hear that we didn’t meet your expectations with the Memory Foam Mattress and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.

Mar 14, 2013
sh226
5 out of 5 stars review

be carefull If you have Allergy to Smell

I loved this mattress but I had to return it because my wife had allergic reaction developed after few weeks. First we could not figure out what is going on but later whenever she slept on different room that has regular mattress, she was all right but as she slept on this mattress she had rash on all of her body. I did not have any issue but we had to return because of this reason. Hope this will help others who have potential to develop allergic reaction to odor of the memory mattresses. We are going back to buy regular mattress.

Helpful?1SPQLRK2W7IG13885056471
Jan 2, 2013
RickK
4 out of 5 stars review

Good bed, a little too stiff

We purchased this mattress for use in our guest bedroom. As it happened, we needed some construction work done to our master bedroom and spent 4 nights sleeping on the new bed. We have a Sleep Number bed for our main bed for which I love the adjustability. Sleeping on this mattress was a bit of a shock since it is fairly stiff and I keep my SN set pretty soft. Not to say it was uncomfortable, just different. I was still able to get good nights' sleep. We haven't had any guests use it yet, so I have no additional feedback. I would definitely recommend it for the money, it is a much better value than most I researched.

Helpful?1SPQLRK2W7IG13885056471