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Customer reviews for Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress for
Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress
4.3 out of 5 stars
stars
307 ratings250 reviews
  1. 5 stars66% (203)
  2. 4 stars18% (55)
  3. 3 stars5% (15)
  4. 2 stars5% (14)
  5. 1 star7% (20)
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Showing 11-20 of 250 reviews
Apr 26, 2012
Reviewer name: R1inDTW
5 out of 5 stars
5 out of 5 stars review

Better than Tempur-Pedic & more affordable

My sister spent $3,700+ on a Queen Tempur-Cloud Luxe 13" Mattress by Tempur-Pedic and she LOVES it. I loved it too after spending 3 nights on it - - - PURE LUXURY but I cannot afford the price. I told her I decided to purchase a Tempur-Pedic 12" for my guest room when it really was Sam's Club Night Therapy Elite 12" MyGel® Ultimate Memory Foam Mattress. She came to my house for 4 days & loved my Foam Mattress too & could not really tell the difference between the 12" & the 13" mattress. When she was packing up to leave, I told her my total cost was $491 INCLUDING shipping to my home, that is NOT a Tempur-Pedic & it was a Sam's Club purchase. She was sick about all the money she wasted. She could have purchased 7 Sam’s Club queen size mattresses for what she paid for 1 Tempur-Pedic! I purchased the Sam’s Club mattress for my guestroom. I truly love it so I am buying another Sam's Club Night Therapy Elite 12" MyGel® Ultimate Memory Foam Mattress for MY bedroom. Two drawbacks – whether the mattress is from Sam’s Club or Tempur-Pedic both mattresses do have an “odor” that lasts a few days. I unrolled the mattress, opened the windows, turned the ceiling fan on and placed 6 Snuggle dryer sheets weighted down by various household items. Four days later there no longer is an odor, so I put a clean mattress pad & clean sheets on the bed. I’ve slept in my guestroom several nights and can’t wait to get my Master Bedroom Mattress from Sam’s Club. The second drawback is major. If you buy it for a guestroom, your guest may NEVER leave or if it is for your bedroom, it is tough getting out of bed because it is soooooooooo comfortable! PEACE from Michigan

Helpful?3XQPZ1QXC1OP13885056471
Dec 21, 2013
Reviewer name: STBT
5 out of 5 stars
5 out of 5 stars review

Great Product at a Great Price!

We've been sleeping on this mattress for about a month now and it's awesome. I have rheumatoid arthritis and used to sleep on a spring mattress. I would wake every morning with a backache and stiff. Since sleeping on this mattress I wake in the morning with no backache and feeling much better than I ever have. I feel totally rested. The nice thing is that it is not hot. We were concerned about that because I especially do not like to be hot when I sleep but that is not an issue. My husband likes the mattress as much as I do. We would recommend this mattress to anyone.

Helpful?3XQPZ1QXC1OP13885056471
Apr 25, 2023
Reviewer name: Unhappy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for me

Mattress is very firm. My problem is that it is slow to respond to movement. I change position and where I was is still dented. I have to hold myself to avoid falling back where I was. I went to get up in the night and it was really hard to get out of the mattress.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Dec 26, 2017
Reviewer name: Stoker149
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Doubts of Firmness Dismissed

My hesitation was if this mattress would be firm enough for me at 190 lb. I didn't want to buy a big sponge. To my relief, it was the best buy I made all year. This mattress is strong enough for a man. It's as good as any traditional mattress with the added benefits of really eliminating the pain I had in my hip and lower back. I got a steal on Black Friday, but I regret waiting to the end of the year while sleeping on my old mattress.

Helpful?3XQPZ1QXC1OP13885056471
Oct 9, 2015
Reviewer name: midnytsnx
5 out of 5 stars
5 out of 5 stars review

STILL the most comfy bed we've ever owned...

Originally purchased for ourselves about a year ago, we are now in the process of upgrading ALL 8 beds in our weekly furnished rentals in Surprise AZ to this bed. 2 of our guests were so happy, THEY ordered this bed after their stay. You will want to lay it on a hard flat surface, not a box spring. It has gel, so you will sleep cooler than on a standard memory foam OR conventional mattress ( this was my main reason for ordering ). Make sure you get a good pillow. We are now using memory foam 1 piece ( like a sheetcake ) pillow, not the bread crumbs. The 1 piece will give you more consistent support, always the same height. Your neck will thank you. We have found that the 1 that looks a LITTLE like a horseshoe has been the most comfortable. Purchased from a different warehouse.

Helpful?3XQPZ1QXC1OP13885056471
May 25, 2012
Reviewer name: Sbself
5 out of 5 stars
5 out of 5 stars review

Best Purchase

I bought the King in this mattress to replace a SleepNumber bed and I love it. I sleep all night and don't wake up with sore back or shoulders anymore. My daughter layed on my new Night Therapy mattress and loved it, so I bought her the Queen, The only problem I have found is I don't want to get up in the mornings. I so wish I had bought this mattress before money was wasted on a SleepNumber mattress.

Helpful?3XQPZ1QXC1OP13885056471
Dec 8, 2017
Reviewer name: SunnyKM
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good for the Money

Purchased this bed without trying it and I have to admit I was scared. I was pleasantly surprised that it is a decent bed, especially because it cost $399. It is a tad more firmer than I’d hoped, but definitely would rather it too firm than too soft! My only real negative is the smell. Upon receiving the mattress, we let it air out for 24 hours before putting sheets on and using it. It’s been about a week and it still smells. I would definitely recommend letting it air out for longer, maybe flipping it over a few times, and spraying some fabreeze.

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Feb 11, 2013
Reviewer name: JHurley
5 out of 5 stars
5 out of 5 stars review

Very Happy with Purchase

I needed a new mattress because of back pain. After visiting mattress stores, I was confident I wanted a memory foam mattress. I scoured the web for reviews and eventually decided on the Night Therapy Elite 12" memory foam mattress. I've never been happier with a purchase. I have two bulging discs in my lower back. I have had zero back pain on this mattress. My husband did have some initial back pain, but we got him a memory foam pillow (I already had one) which helped align his spine while laying on the mattress and the back pain went away. As for whether or not it sleeps "hot", I can't say. I'm always super hot when I sleep. But I don't feel any more hot than on the last mattress. Also, our sheets just fit on this mattress. You may need the deep pocket sheets if you go for a mattress taller than the 12". Of course, you can't beat the value. I don't remember if there was an option to pick this item up in the store, but it was worth it to pay the minimal shipping price and have it shipped to our home. It took two of us to move it. It was easy to take out of the packaging and set up. After setting it up I noticed a slight odor, but it was gone within a few days and didn't prevent us from sleeping on it the first night. We are both very sensitive to odors. If you have pets, good luck keeping them off this bed. I would recommend this bed to anyone looking for a memory foam mattress.

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Jun 19, 2012
Reviewer name: Cair
5 out of 5 stars
5 out of 5 stars review

I slept all night for the 1st time in over 2 years

I have Spinal Stenosis and have constant back & leg pain. I had trouble sleeping because of the pain. I have slept straight through every night for the 1st time in over 2 years. I sleep great now. It is not hot like my son's exspensive memory foam mattress. I LOVE this mattress!

Helpful?3XQPZ1QXC1OP13885056471
Oct 30, 2024
Reviewer name: DNorton9
1 out of 5 stars
1 out of 5 stars review

Used to be great - now too hard

I have bought four of these beds starting in 2014 and have recommended them to others who have purchased them, all very happy with the feel and comfort. I still love my first one purchased in 2014. The last one bought in 2021 was so hard we had to put a foam topper on it to make it tolerable. I suspect that the design and/or manufacturer (used to be a Zinus brand) has changed. Don't recommend it unless you like a very firm mattress.

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reply from Zinus

Hello DNorton9, it’s disappointing to hear that we didn’t meet your expectations with the Memory Foam Mattress and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.