Waiting for directions from customer service. Received bed and frame (frame is great), mattress has LARGE lumps/ripples across top of mattress. This is not due to bed expanding, it's due to the first layer of foam under top of quilted mattress does not lay flat, extremely miss-shaped. I've asked for a new mattress and for them to pick this one up when new mattress is delivered. Ordered Queen size, for a guest bedroom, no usage yet. I would try it for a night but don't want to use it since I need to return.

It's firm with a little give and I've been having restful nights and even getting into deep sleeps that are giving me weird dreams!! I recommend this to anyone who likes a medium-firm bed. It's super heavy though so if you're by yourself when it gets delivered, GOOD LUCK getting it in your house and set up alone

I bought this mattress for a guest room; only two people have slept on it of which am not one of. I was told that it was not uncomfortable.This was after two nights of use. I would have used it myself but there was not enough time. Because it is shipped as a matress in box and it took four days for the mattress to fully expan'

I was a little skeptical at first because of the price and the fact it comes in a box. I’ve never had this before on high end brands but I sleep beautifully.

Mattress is uneven. Didn’t open properly. We opened it right away when it was delivered. It’s still uneven after a week of nobody sleeping on it. Highly disappointed.

The bed came packaged well and easy to place into position with two people. The bed took form quickly. I would suggest a a full 24 hours to wait to use. The bed while nice is quite firm. Definitely not plush.

The sides are way to soft for my liking. When you sit on the side of the bed it sinks way down. If you like the mattress to really sink down, then you’ll love it.

So comfortable, I was worried because the price was so good and it’s my first time buying online but wow it is so comfortable I can’t believe it. Ok so glad I bought this mattress

the bed is horrible, there was a hump in the middle of the bed, i thought well it needs to flatten out after 3 weeks now it still has a hump, how can i return this

Disappointed in the mattress-it’s been set up a week and the corners haven’t filled out. It sags at each corner. Glad it’s only a guest bed and won’t be used often.