Thank you for reaching out about our Herbal Essences Argon Oil and Green Tea Shampoo. We're so glad that you enjoy our Argon Oil and Aloe Shampoo. However, it is disappointing that you aren't fond of this product's scent. When we design our products, we do extensive research and consumer testing to create features we think you will love. Everyone has preferences and that is something that we understand. Still, we do appreciate you for getting in touch as we do take consumer feedback into account when we're making changes or designing future products. You can be assured that we are sharing your comments with the appropriate people on our team. We'd be happy to assist you further. Please give us a call at 1-855-236-3327 or email us through our Contact Us Page so we may do so.

Thank you for your honest review on our Argan Oil & Green tea Sulfate-Free Shampoo. We're glad you typically love our products, but also sorry to hear you're not a fan of this scent. While we completely understand that scent is very subjective, we’ll let our team know how you feel. We offer a variety of different scents, so we hope you find one you love!

We appreciate your review on Herbal Essences Argan Oil & Green Tea Sulfate-Free Shampoo. We are sorry to hear about your experience. Your report is unexpected. Rest assured we are sharing your report with the Health and Safety team. It’s important to know that losing between 50 and 100 hairs a day is considered normal. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. Our products undergo thorough development and testing to ensure their safety and effectiveness. We also have strict quality controls in place, and millions of people trust and use our products every year. If you haven’t already done so, we recommend discontinuing product use. Please give us a call at1-855-236-3327 or email us through our Contact Us page to help our team learn more about your experience.

Thank you for sharing your thoughts on the Herbal Essences Argan Oil & Green Tea Shampoo. We're sorry to read that you didn't get the results you expected when using this shampoo, and we appreciate you taking the time to leave this review. To achieve smoothness in your hair after shampooing, a few things we recommend doing are conditioning your hair for better hydration, using warm water instead of hot water when rinsing, and/or choosing nourishing hair care products to help bring back health in your hair. If you are using a conditioner and you're still not seeing the moisture you want in your strands, it might be time to switch it up to a deeper, more nourishing formula, or adding in a third step like a hydration hair oil or mask. Also, hot water can strip your hair of the natural oils it needs to stay looking shiny and feeling healthy, so for ultimate hydration we also recommend rinsing with cold water after you shampoo and condition to close your hair follicles, sealing in moisture and shine. We'd love to assist you further, so feel free to give us a call at 1-855-236-3327, or send us an email from our website's Contact Us page!