Found these on Sam's site, concerned about some of the reviews, but price right. Came as promised, but one of the backs hack several areas of broken wicker, even those box not damage. Great chairs, 2 clicks on legs and done!. Called the company, and promised to ship a new back in 4-6 weeks. Chair still functional, will have to see if customer service comes through, but very friendly and easy to reach by phone.

I have two issues. 1. There is a hole in one of the chairs about the size of a quarter. Looks like a manufacturer issue. I tried to call the customer service but the line is always busy 2. The foot support does not look like it is designed to lock into place which could be an injury hazard. I am 75 yrs old and sat down in the middle of the lounge and the leg collapsed. I’m a bit of a handy man so I will design something to lock the luring leg but I believe it has the potential for a costly accident especially because I suspect other buyers have alerted SAMS to the problem. Other than that it looks nice

I ordered the loungers and was pleasantly surprised how quickly they were delivered. However they were not put together as described and one of the lounge chairs has a broken through hole in it. I have tried calling company to get resolved but line is always busy. Hoping to get fixed as I would enjoy them.

These looked nice, felt sturdy, but couldn’t be delivered without damage. They’re sold in sets of 2 and so both must be returned if either are damaged, making it a frustrating experience. It seems the solid plastic mold design can’t withstand any impact in shipping. In the end we decided to return them and get a different design from our local Sam’s

First shipment arrived with a ripped hole in "fabric" and crack in frame. No visible damage to shipping box. Had to return both Chaise Lounges because sold as 2-pack. Reordered. Second shipment also had hole in "fabric" which looked like they just ran out of plastic in the mold. Yes, this only appears to be woven; it is actually a solid sheet of molded plastic. Again, had to return both Chaise Lounges because sold as 2-pack. Gave up at this point. Sam's made full refund without any prompting by me.

I bought it online because it said would have buy 5/23 didn’t come till 5/29 after my house warming party. Chairs were hard and uncomfortable. Called Sam’s they said bring back to store. Said I would get a gift card in email for trouble. Gift card never came. The store was nice and didn’t give any issues returning.

Like the loungers but, one arrived with a crack in the top. Tried to contact the distributor on the packing list who states call then first before returning to store. Lengthy wait and then recording stating to leave a message and they would call back. No call! Loungers came in a two pack and will try to return one to the store and hope its replaced.

These chairs are super sturdy and very rich looking and great for our Texas weather, my others had metal on them which ended up rusting and these don't. I feel I will gray use from these. If they wernt sold out I would buy more also I feel they are a great price.

I really liked the chairs and they were shipped quickly but the orange clips that secure the legs onto the chair were either missing or broken. I contacted Keter to see if just the clips were available and I was told to just return the chairs. I even ordered a second set to see if they were any better but sadly the same situation. I had to return the 4 heavy chairs which was a major hassle.

I was looking at these same chairs somewhere else online just happened to be looking online at Sams for something else and came across these. The exact loungers for $70 less. And I love them!! They are sturdy and perfect for what I needed them for!