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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
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3.9 out of 5 stars
stars
1,207 ratings704 reviews
  1. 5 stars59% (712)
  2. 4 stars12% (146)
  3. 3 stars5% (64)
  4. 2 stars5% (64)
  5. 1 star18% (221)

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Showing 621-630 of 704 reviews
May 2, 2015
nyronni
5 out of 5 stars review

Very pleased

These are good looking and comfortable chairs at a very reasonable price. They seem well made. I'll probably be purchasing another pair. I would definitely recommend them.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jul 6, 2018
JP
1 out of 5 stars review

Not worth the money

Bought these online in mid May, and now both are broke. Not worth the money, spend the extra hundred dollars and get quality loungers. Surprised that Sam's Club let's something this poorly made pass thru their procurement/quality systems.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello JP, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Apr 10, 2020
Djo16
1 out of 5 stars review

Broke during second use

These look wonderful and I was so excited to get them. The folding feet under the adjustable headrest broke the second time I used it. I was not even moving. In fact, I was asleep and the legs broke and the chair collapsed.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Jun 27, 2015
Nicolesd8
5 out of 5 stars review

Love Them!

They are strong chairs even though they are only made of plastic. The best part??? NO rust!! We have been through soooo many outside chairs b/c rust! Finally a solution!

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jul 24, 2014
LANana
1 out of 5 stars review

Poor Quality

I purchased 2 sets to be delivered to my daughter. All of the chairs had broken bolts where the backs connected to the seats. My son-in-law had to return the chairs to our local Sams' Store. I would not recommend these chairs.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

May 1, 2020
JH
1 out of 5 stars review

Look nice but poorly made

I really wanted these to work, they do look nice, but the second time sitting on them, one of the hinges broke. It's all plastic and will not support any weight without snapping. So dissapointing.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Jun 5, 2015
Relaxation
5 out of 5 stars review

Best Purchase Ever!!

Can't believe we found these chairs at this price. They look wonderful on our deck and are super comfortable. We loved them so much that we ordered 2 more!! I passed the word on! Thank you Sam's Club!

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Apr 8, 2016
ChaiseLoungerReady
5 out of 5 stars review

Great purchase!

These Keter chaise lounge chairs were a great purchase! They are exactly what was described and what we expected. I would highly recommend these lounge chairs, they seem to be well made and well worth the price.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Mar 12, 2017
Scott
1 out of 5 stars review

Save your money

These chairs do not hold up. The material looks cheap and weathered after one year of us. The legs fold/fall down all the time. I would not recommend these chairs to a friend. Terrible choice.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello Scott! We are very sorry to hear that you are unsatisfied with your purchase. These chairs do have a 2 year limited warranty. Please call our customer service at 877-638-7056 or email them at uslcs@keter.com in order to receive information or ask any questions you may have regarding this warranty and what it covers.

Aug 17, 2014
Nvgirl
5 out of 5 stars review

Very Nice

This was a excellent addition to our outside courtyard. Looks great. Only problem was that one of the chairs had a break on the top but that was because of the shipping company.

Helpful?3MB70V78VZV813884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.