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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
3.9 out of 5 stars
stars1,204 ratings701 reviews
  1. 5 stars59% (712)
  2. 4 stars12% (146)
  3. 3 stars5% (64)
  4. 2 stars5% (64)
  5. 1 star18% (218)

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Showing 611-620 of 701 reviews
Apr 13, 2018
Jennifer
1 out of 5 stars review

Don't waste your money

Bought these even after reading the reviews, should not have. Received today and after sitting in them one time the legs broke. These were not cheap either. Taking them back to the store tomorrow.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello Jennifer, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Mar 27, 2016
Cjoy
3 out of 5 stars review

Priced Fairly for What You Get

These loungers are reasonably priced since they are made of plastic. They look good and are relatively comfortable. They're a recent purchase so I don't know how well they'll stand up to the environment.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

May 26, 2020
Christina
1 out of 5 stars review

HORRIBLE!!

This is the worst purchase I have ever made through Sams. Can't return due to the hassle so I am stuck with them. YOu cannot return them to the store. They are plastic and very cheap looking. Wasted $200

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello, thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. Please email us at HDPparts@keter.com, we can send replacement parts or help in resolving any issue to your full satisfaction.

Jun 10, 2015
shadowed
4 out of 5 stars review

Good product, great price.

Found the same product at another store at 2X the price. The chaise lounges are better quality than I thought from just viewing the picture on line. Product delivered to the door in great shape. A good deal.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jun 5, 2015
Relaxation
5 out of 5 stars review

Best Purchase Ever!!

Can't believe we found these chairs at this price. They look wonderful on our deck and are super comfortable. We loved them so much that we ordered 2 more!! I passed the word on! Thank you Sam's Club!

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

May 1, 2020
JH
1 out of 5 stars review

Look nice but poorly made

I really wanted these to work, they do look nice, but the second time sitting on them, one of the hinges broke. It's all plastic and will not support any weight without snapping. So dissapointing.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Jul 6, 2018
JP
1 out of 5 stars review

Not worth the money

Bought these online in mid May, and now both are broke. Not worth the money, spend the extra hundred dollars and get quality loungers. Surprised that Sam's Club let's something this poorly made pass thru their procurement/quality systems.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello JP, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Apr 8, 2016
ChaiseLoungerReady
5 out of 5 stars review

Great purchase!

These Keter chaise lounge chairs were a great purchase! They are exactly what was described and what we expected. I would highly recommend these lounge chairs, they seem to be well made and well worth the price.

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Aug 31, 2015
Lela999
5 out of 5 stars review

They were better and sturdier than I had imagined

They were delivered quickly. And the quality of the material was excellent. I checked prices on other sites and Sam's Club had the best price hands-down. I love them

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

May 17, 2020
Sams
1 out of 5 stars review

Chairs

I bought the chairs and I loved them at first but one broke when a friend sat on one that same day when I got off one of them the head rest was up and the wind took and threw it forward and broke the head rest. Very disappointed

Helpful?6NNZVVW0FJFQ13884768752
reply from Keter-NA

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.