So I saw these online and I liked the way they looked and liked the price. I also read all the mixed reviews and decided to give them a try. Well first set arrived damaged, both had a small break on the same area and one had a much bigger break on the end, as if it was dropped. Called customer service and they sent out a new set and arranged pick-up of the damaged set. So I gotta say that the Customer Service people were the BEST. So second set arrives, I open up the box and all looks well..............until I look at bottom chaise which is broken in same spot as the other 2 were before. At this point I decided that A) Packing and shipping were bad for these chairs and B) If they broke that easily just getteing here they might get even worse after sitting out in our Florida sun and If it ever got blown away and hit another hard surface I was sure they would break. At this point i gave up on them all together and sent them back!! (Again, great CUSTOMER SERVICE) I ended up buying a different set from in store , pricier but better made!! So Though the price is right and (In theory) they look good they are made out of a HARD plastic made to look like weave and in my opinion it will easily break if something was even dropped on it. They should just sell these in the store or pack them better for those who do like or want them.

Ordered these chairs from Sam's online because they were sold out at my local store, delivered to my front door. They are sturdy and wide for lying out. I put a thin roll out mat with pillow (also purchased at Sam's) on top and they are very comfortable. I love the fact that they are resin and won't mold and mildew like my teak chairs. These can be easily sprayed down with a hose to remove any dust. One review stated legs buckle- not if you put the legs in the correct position before siting down on them. We have had up to 3 adults sit on ours like a bench for eating out on our boat dock. We just love them will be getting 2 more this year!

I have had these (2) for a year. One chair broke this weekend. The back pice broke off when the chair was brought up to a lounging position. Being a Keter product I thought the lounge chairs would last at least a few more years. Really disappointed.

Box just arrived, I took the chair out, sat on it and it literally broke within seconds. I weigh 153 pounds so this is very unexpected. Turns out the adjustable back is held up by tiny plastic peg smaller than my pinky finger. I'm grateful that it broke now so I can get a full refund on both chairs. Don't waste your money. FYI texting Sams Club for the return was quick and easy.

Had 4 chairs delivered on Feb 6 2015, the packaging boxes looked fine but inside one of the boxes both chairs were broken. One had the plastic base split near the front legs, and the other had 4 of the plastic bolts broken so the chair was completely unstable. I'm not buying the same product again so we'll lose $50 in shipping cost as we purchased 4 chairs (we haven't even bothered opening the other package as we have no confidence in the quality of the product)

I recently ordered 2 sets of these chairs for our back patio - 4 chairs in all. Upon opening the boxes we discovered that each chair was broken, cracked or had holes in them. Thankfully Sam's Club has a great return policy but I'm out $$ for shipping. The manufacturer needs to provide adequate cushioning within the shipping box to avoid this issue.

While I really wanted to like these chairs, one of them arrived with the hinge completely broken off. As it was plastic, there is no way to repair them and the company blamed me for the damage. Seems they should be better built and the company should stand behind their product.

Unfortunately we were disappointed with this item. I read the reviews before ordering and they were all good, but what we received were plastic lounge chairs that looked cheap and they were also damaged intransit to us. We ended up having to return the chairs and bought the wicker lounge chairs at Sam's instead that were much better looking although more expensive. I would not recommend purchasing this item, pay the extra money and buy the wicker lounge chairs!

Chair-back hinge pins (plastic) are extremely weak and brittle. Had less than a month and two are broken and unusable. I ordered 6 chairs (3 sets of two), and already 1/3 of them are unusable. I am processing a return on these chairs currently. I would not recommend them at all.

They look nice but they break and that 2-year warranty by Keter is worthless. I bought them last July used them for 2 months put them away for winter and the back brace that is hollow plastic broke. I have called and written Keter numerous times NO RESPONSE. Don't bother. Spend a little more and get Sam's brand.