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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
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4.3 out of 5 stars
stars1,144 ratings1,022 reviews
  1. 5 stars62% (709)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)
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Showing 921-930 of 1,022 reviews
Apr 20, 2025
Nathetta
5 out of 5 stars review

Great

So far I have had a great experience. I am still getting use to the AI part of it.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
Cali
5 out of 5 stars review

😁

I bought about 2 months ago and love it so far. Definitely made the right choice

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 5, 2025
Nena
4 out of 5 stars review

Good tv. Awful remote

Love the TV. HATE the remote! Too complicated and difficult to use

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 23, 2025
Djackson
5 out of 5 stars review

Great features

I bought it about a month ago and I love it. I love the features

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 5, 2025
Erica
5 out of 5 stars review

Fabulous TV

Great picture, very easy to use, many apps already installed, and very affordable price!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
Rico
5 out of 5 stars review

Dreams Come True

Very pleased with this purchase. It is everything that we expected and more.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 20, 2025
jojo
5 out of 5 stars review

Smart TV

We absolutely love it! We recommend this product to everyone. Thank you Sam’s club!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 6, 2025
jeffmick
1 out of 5 stars review

Remote Control

This is the most confusing remote control I have ever seen or even tried to use.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi jeffmick, Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Apr 20, 2025
batgirl
5 out of 5 stars review

happiness

Never knew how bad my old tv was and it was only 4 years old.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 6, 2025
Dissapointed
2 out of 5 stars review

N/A

Difficult to navigate slow to procrss enteries......................................

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Dissapointed, Thank you for your feedback on the DU7200 TV. Please know your opinion is important to us and will be shared with our internal teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor