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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 681-690 of 1,023 reviews
Dec 11, 2024
Reviewer name: Saspeedy
5 out of 5 stars
5 out of 5 stars review

Love it clear picture

[This review was collected as part of a promotion.] My samsung tv is so good image and clarity. Sharp image. Love it.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 12, 2025
Reviewer name: By the lake
5 out of 5 stars
5 out of 5 stars review

Great for the money

Had it for a month now and I am impressed by the bright picture and great colors every time I turn it on and you can use your phone to control it.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Dec 24, 2024
Reviewer name: Jpundhuuu
5 out of 5 stars
5 out of 5 stars review

Great responsive TV. Wonderful apps selection.

[This review was collected as part of a promotion.] This is a great streaming TV. Sharp picture and very good features for the price point.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 20, 2025
Reviewer name: Shopping for the house
5 out of 5 stars
5 out of 5 stars review

Great Product

A lot of features, smart TV works well with apps. Picture is clear and sharp. Try different view modes find the one right for you.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Mar 5, 2025
Reviewer name: Ray1
3 out of 5 stars
3 out of 5 stars review

Ok features

Nice tv but have had trouble with this smart tv that does not want to download the paramount plus app.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Ray1, I'm sorry you have encountered issues when downloading the Paramount + app. Please try the below steps to resolve any performance issues. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care. Finally, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. If you continue to have issues, we are happy to help. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 16, 2024
Reviewer name: Lovemykids
5 out of 5 stars
5 out of 5 stars review

Love picture and.soumds is great

[This review was collected as part of a promotion.] I use to play my Playstation 4 listen to music an use watch movies an tube videos

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Apr 21, 2025
Reviewer name: None
1 out of 5 stars
1 out of 5 stars review

Picture

I’m not happy at all. After just 6 months there is a black, sometimes colorful stripe about 6” wide from top to bottom of the picture.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi None, We are glad that you reached out to us regarding the display issues you are seeing on your Samsung DU7200 TV. I have a few recommendations that may resolve the line you are seeing on your screen. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, run a diagnostic test. Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test. If there are no issues during the Picture Test, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. If lines appear during your test, the TV will need service. Please reach out to us so we can schedule a warranty appointment. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Feb 10, 2025
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Do not like tiny remote

The remote is too small,cant read letters. Please send larger remote like I have my other Samsung Tv.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 20, 2025
Reviewer name: Emma
5 out of 5 stars
5 out of 5 stars review

Amazing picture

Love all the extra channels, ease of set up and remote! The adjustable legs was the selling point, this tv is perfect!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Jun 5, 2025
Reviewer name: Not worh the money
1 out of 5 stars
1 out of 5 stars review

Done

This is the second model we've purchased in the last year because it's crap. Done with Samsung all together.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Not worh the money, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Advisor