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Customer reviews for SAMSUNG 50" Class DU7200 Series 4K Smart TV for
SAMSUNG 50" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,145 ratings1,023 reviews
  1. 5 stars62% (710)
  2. 4 stars19% (223)
  3. 3 stars9% (98)
  4. 2 stars5% (54)
  5. 1 star5% (60)

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Showing 341-350 of 1,023 reviews
Feb 5, 2025
Reviewer name: Louie
3 out of 5 stars
3 out of 5 stars review

Picture

Overall picture quality is excellent. Sound, fair. My only disappointment, no connection for my TV ears (back of tv) and I'd like to know why it was never considered during design and build of this model.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Louie, Please know that the DU7200 TV has a built-in tuner and a coaxial input to connect an external antenna. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Advisor

Mar 10, 2025
Reviewer name: Almost Happy
3 out of 5 stars
3 out of 5 stars review

Not user friendly.

Not user friendly. Too many apps scattered all over the place. Difficult to navigate. Lots of trouble finding my favorite apps. Finally, don't buy this TV for the Spectrum app. It works, but not so good.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Almost Happy, Thank you for your purchase. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062169/ We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Feb 20, 2025
Reviewer name: Dana
5 out of 5 stars
5 out of 5 stars review

Better than Iphones

We decided to change from iphones back to android. So far I love this phone. The camera is amazing! It was not difficult to figure out. Plus we got a spanking, great deal through our provider!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
Reviewer name: Wilkesrichard
4 out of 5 stars
4 out of 5 stars review

Excellent

Unit is outstanding. Great Pic. Really Great. Easy and smooth to operate, except. Be sure to get a remote with voice recognition. Most of what I watch is streaming.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Jul 31, 2024
Reviewer name: Trapdrop
5 out of 5 stars
5 out of 5 stars review

Great TV 📺

[This review was collected as part of a promotion.] Great TV really like using the Dex feature to get important matters handled they just are right for a phone screen!

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
May 20, 2025
Reviewer name: Nick
3 out of 5 stars
3 out of 5 stars review

Processor

The TV is great however the processor is very slow for being a smart TV. We have tried clearing cache and removing apps but does not seem to speed up the TV. Seems like apps load very slowly compared to other TV's.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Nick, We appreciate your feedback regarding your DU7200 TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~ Samsung Advisor

Feb 7, 2025
Reviewer name: Marty
4 out of 5 stars
4 out of 5 stars review

Mixed

Lots of Samsung TV channels to watch. Color level was low, seemed to be washed out. Adjusted as much as possible but still not very bright. Previous Samsung TV was much better. Remote without numbers is very cumbersome to use.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 8, 2025
Reviewer name: Santa Poppa
5 out of 5 stars
5 out of 5 stars review

Great picture and features!

I bought this television to replace one that had stopped receiving wifi very well. This one is excellent and has a beautiful picture along with many features I didn't have before.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
Feb 5, 2025
Reviewer name: Beaver
3 out of 5 stars
3 out of 5 stars review

TV is good but remote is bad!

I am pretty satisfied with my tv. Picture quality seems very good. The remote leaves a lot to be desired. It is too small and very hard and confusing to use.

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301
reply from Samsung Advisor

Hi Beaver, Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Mar 14, 2025
Reviewer name: Antonio
4 out of 5 stars
4 out of 5 stars review

good picture

the tv works fast and clear ; however the remote its cumbersome , hard to program and easy to miss operate. the tv doesnt post all the downloaded apps nor its easy to find them

Review from Samsung US
Helpful?6FFFIGX8UWW613884652301