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Customer reviews for Backyard Discovery Woodridge Elite Cedar Swing Set for
Backyard Discovery Woodridge Elite Cedar Swing Set
4.4 out of 5 stars
stars232 ratings191 reviews
  1. 5 stars67% (156)
  2. 4 stars19% (45)
  3. 3 stars6% (14)
  4. 2 stars2% (4)
  5. 1 star6% (13)

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Showing 1-10 of 191 reviews
Jan 1, 2021
George
5 out of 5 stars review

Verified Purchase

Awesome playground

Pretty awesome play set. I opted to do the assembly myself. It was a lot bigger than it looked in the picture. The instructions say 18 hours for 2 people. I probably invested 60 total hours for leveling the ground and assembly the play set. It is delivered in 4 large, very long, and very heavy boxes along with the slide. You will need help moving those. The instructions are very detailed and you can use the BILT app, which I had used before for installing a new toilet. I recommend taking the time to sort through all the boxes and checking off the packing lists before you start to ensure you have all the pieces. My kids absolutely love it!! Made for a great Christmas present!!

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reply from Supplier Response

Great advice! Thank you for the review.

Jun 30, 2019
Peter Sumner
5 out of 5 stars review

Verified Purchase

Kids Love it

Really impressed. The kit turned up earlier than expected and went together with very little issue. The go configure app was amazing and we used that rather than the instruction booklet which made it much much easier. Like some of the other reviews we took 2 hours to sort all the pieces in to letter and number order. I think this saved us huge amounts of time and would suggest this to anyone building theirselves.

Helpful?4GAAXTE3N4Y313884611022
reply from BYDSales

Thank you for your 5-star review!

Jul 28, 2019
Llane05
5 out of 5 stars review

Verified Purchase

Love this Play set

This play set is everything and more from what I expected. While it took a little bit of manpower, 8 adults and 8 straight hours, the construction of it went smoothly. Before we started we laid out all the pieces in alphabetical and numerical order and took inventory. Only one piece was missing and contacting backyard discovery to get it was a breeze. All the hardware we needed was included, we just had to provide the power drills and hammers. This play set will provide years and years of fun!

Helpful?4GAAXTE3N4Y313884611022
reply from BYDSales

Thank you for your 5-star review!

Dec 26, 2021
Sara
5 out of 5 stars review

Verified Purchase

For all ages

From 2 years old to 11 years old, this play set is for any kid. My kids and their cousins love playing on this set. We are so happy with our purchase. Assembly took a while but was not difficult.

Helpful?4GAAXTE3N4Y313884611022
reply from BYDSales

Thank you for your 5 star review!

Dec 14, 2020
Moorejules
5 out of 5 stars review

Verified Purchase

Great backyard Playset!

Bought this for our Grandkids Christmas gift. We just had it installed for an early Christmas and the Grandkids Love It!

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reply from BYDSales

Thank you for your review. We know how important reviews are and we are glad you took the time to review our product.

Jun 8, 2019
garys
5 out of 5 stars review

Verified Purchase

It is so pretty and the grandkids love it!

We had our Backyard Discovery set built last weekend. It looks so good in our yard. It is well made. The grandkids love it and tested every nook and cranny of the set.

Helpful?4GAAXTE3N4Y313884611022
reply from BYDSales

Thank you for your 5 star review!

Jan 3, 2019
Sarah Boyle
5 out of 5 stars review

Verified Purchase

Woodridge Elite Playground

I purchased this playground for my kids for Christmas 2018. I searched for over a year and finally made a decision on this playground. It has been the best decision I could have made. My kids are 3 and 5 (Almost 4 and 6, just a few more weeks) and I wanted something that would last them well over a year or two. This playset is definitely it!!! This playground has just about everything!!! 2 play houses (One on top and One on bottom) wave slide, rock wall, crawl tunnel, swings, and trapeze bar. The ONLY down fall to this product would be the installation instructions. My dad was the main man to put this together for my kids and he is a carpenter of 20 years, but the instruction were all over the place. One set of instructions would tell you to install it "this" way while the other set of instructions for the same step would tell you differently. The wood pieces were not labeled properly or not at all. What took the longest for this playset to be finished and put together was finding what pieces you needed and getting them ready for the next step. Day 1: There were 2 men putting this together for 9 hours. Day 2: 4 men for 5 hours then only 2 men for 4 hours. Day 3: 1 man for 8/9 hours and Day 4: 1 man 8/9 hours. Day 5: 1 hour and one man to attach slide and make finishing touches (Making sure everything was tight and were it needed to be). All in all this playset was worth the money and time/hassel to install. I am 5'5" and 133lbs and I can fit through the crawl tunnel and play on this playset with my kids. This was a big plus for me. As of right now the playset has been together for 1 week. I will update in the future if anything changes!!!

Review from backyarddiscovery.com
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May 26, 2020
Perfect COVID project
5 out of 5 stars review

Verified Purchase

Before You Begin!!!

Sort all pieces out ahead before buidling. Many Many pieces and parts. Make sure you have wood glue on hand. a few pieces did come damaged, but easy fix with wood glue. Would recommend: cordless drill, rubber mallet and circler saw. For pieces that did not fit correct. example: flooring. Give yourself plenty of time to assemble. Double and Triple check the instrucstion. Figuring out what pieces goes where is what took the most amount of time. Would recommend they take a note from the LEGO company. Make your instruction manual more like their step by step guide. Idiot proof!

Review from backyarddiscovery.com
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Apr 22, 2020
Christina H
4 out of 5 stars review

Verified Purchase

End product turned out great!

The parts went together well and the final product is great! It’s perfect for our 1 year old to grow into, and for the older neighborhood kids to play on all together. It took my husband about 2 weeks to put up around his quarantine work-from-home schedule. The swing hinges are very squeaky and a few of the boards cracked during install.

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Review from backyarddiscovery.com
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May 28, 2019
Gram
1 out of 5 stars review

Verified Purchase

Very disappointed.

Our order came minus one of the boxes and we have been trying since the 24th of May to get the missing box. We traveled an hr to our grandsons today to put the set together, BUT, needlessly to say with 1 box missing, we were not able to assemble it. There were 10 family members that went to help put this set together, now, my grandson is going to have to find others to help with this WHEN the missing box does get delivered. I will never order another thing from Sam's club because of such a big disappointment. Our great granddaughter was looking forward to having her play set put together today. What will Sam's do to right this Giant error??????

Helpful?4GAAXTE3N4Y313884611022
reply from BYDSales

Gram, We are so sorry to hear about your experience. If anything comes in damaged, missing, or warped we can replace those part under the warranty, free of charge. Please reach out to our customer service group at 1-800-856-4445 so we can help resolve this matter and make sure you are happy.