Customer reviews for Backyard Discovery Bristol Point Cedar Swing Set/Playset

Customer reviews for Backyard Discovery Bristol Point Cedar Swing Set/Playset for

Backyard Discovery Bristol Point Cedar Swing Set/Playset

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4.3 out of 5 stars

stars1,460 ratings1,152 reviews

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Showing 91-100 of 1,152 reviews

Jun 2, 2019

Bishop13

5 out of 5 stars review

Verified Purchase

Love 2 slides and 2 swings for my 2 children!

Got this on the Saturday sale on May 11 received it last week. Got it put together and my kids love it! Just wish the pieces were labeled a little easier because some of them were very hard to read the stamped on letter and number.

Helpful?

reply from BYDSales

Thank you for your 5 star review!

Dec 12, 2019

KTimmons

5 out of 5 stars review

Verified Purchase

Love it!

Love it!! I know my 2 year old with too! Quite time consuming and frustrating to put together but my husband managed over 3 days. The directions are step by step but vague. The quality is great.

Helpful?

reply from Supplier Response

We are glad you got the Bristol Point put together. We do have a downloadable app called BILT that can assist you in future product assembly. It is a 3D interactive assembly assistance and you will find it amazingly helpful.

May 7, 2020

Sonya

4 out of 5 stars review

Verified Purchase

Great swing set

Great quality and very sturdy. Kids love it! Assembly is not fun and takes quite a long time but the interactive directions are a great asset. Would give 5 stars but several pieces arrived damaged and have to be replaced.

Helpful?

reply from BYDSales

Thank you for your review.

Apr 30, 2026

Kaisens Kitchen

4 out of 5 stars review

Fun for all!

We have had the set now for a month and a half and it is the hit of the neighborhood for all the kids. They really enjoy every aspect of the set with the slides being their favorite! So glad we made this purchase.

Review from backyarddiscovery.com

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Jul 27, 2022

Anonymous

3 out of 5 stars review

Verified Purchase

size not as expected

Purchased this for the Grandchildren, the 12 year old girl is unable to go thru the slide. She is 5'2" and 93 pounds. My suggestion for future buyers would be to check into the size very carefully. It is smaller than I expected.

Review from backyarddiscovery.com

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Oct 14, 2019

Druffner

5 out of 5 stars review

Verified Purchase

Great product. My kids love it.

Kids absolutely love it. Paired this with rubber mulch around it and they are in heaven. Assembly was super simple, took about 11 hours by myself (very challenging by yourself). Highly recommend.

Helpful?

reply from Supplier Response

You did the hard work and now you can relax and enjoy watching your children play. We wish you many hours of fun play.

Apr 23, 2019

Hawkssoftball7

4 out of 5 stars review

Verified Purchase

Nice!

Bought this and had trouble with the delivery people! But once we finally got it, it took longer then excepted to get it all together because we had missing items, that we ended up making. But in the end the kids love it!

Helpful?

reply from Supplier Response

Thank you for your comment. We value customer feedback like this because it helps us improve the quality of our product and services. All Backyard Discovery products come with a 1-year full warranty as well as a 5-year pro-rated warranty. Customers are encouraged to contact our customer service division any time they have issues so can provide help needed to fix your problem. We can be reached at (800) 856-4445. We aim for 100%, 5-star customer satisfaction and we're sorry to hear your Backyard Discovery experience was less than perfect.

Jan 10, 2020

Amanda

5 out of 5 stars review

Verified Purchase

Happy with purchase

A couple pieces came in broken but I called the manufacturer and they sent new pieces right away. The instructions via the app were easy to follow. My kids love this swing set.

Helpful?

reply from Supplier Response

We are glad that your received the assistance that you should expect from our Cusotmer Advocate Team. Thank you for the awesome review.

Aug 14, 2022

Gaga S

4 out of 5 stars review

Verified Purchase

Backyard fun for years!

My grandchildren love the swingset. My only compaint is that the delivery people dropped it at the end of a very long driveway and I had to have someone come and move closer to the house. They will have years of fun.

Review from backyarddiscovery.com

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Apr 15, 2020

Jess

5 out of 5 stars review

Verified Purchase

Great Playground, would highly recommend!

The directions were easy to follow and spot on. The boxes came clearly labeled. The kids love the playground! It was up in 10 hours, just like the directions said. My husband did most of the work on his own.

Helpful?

reply from BYDSales

Thank you for your review, we are happy to hear that you are pleased with your purchase.