I have had the system in my backyard for about a month and it is a big hit my kids and the kids in the neighborhood. It looks different from any other system out there. I really like the metal and plastic that won't cause splinters and won't rot like wood systems will. Also it is low upkeep (no staining or sanding or anything like that). One small complaint on the two climbing walls is the transition between the wall and the deck. It is a bit of a reach for my 3 year old to grab onto something to get up to the deck. My 5 year old can do it just fine. The kids really like the "fort" underneith and matchbox car city molded into the deck.

We purchased this for our church and the kids are absolutely loving it. Not too big for a small playground and not too small for all ages to enjoy. We substituted the trapeze bar for a bucket baby swing (purchased through a local hardware store); and added foam padding to the horizontal support bars in the tower (preventing bumped heads at the slide and ladder entrance). My suggestion is to have patience when putting this together. Lay out all of the pieces in consecutive order and follow the directions exactly. It will take a couple of days.

After my Grandchildren"s play set was damaged from Hurricane Irma winds I called to get replacement parts. Cameron at customer service got me the manual to identified the parts and sent it by email. After identifying the parts i required Cameron got me a quote and delivery time for the parts. The whole process was seamless and he promptly placed my order with a e mail confirmation. Great Customer Service!!!!

We bought this playset in April. I think it has been played on every day since, and most days for many hours. There are a lot of kids in our neighborhood, and many have a playset, but ours is the most popular. We paid for Lifetime to deliver and install the playset and it was worth it because they had it done in only a couple of hours and it is assembled well.

[This review was collected as part of a promotion.] The set has been assembled for a couple weeks now and my kids absolutely love it! We wanted to get a said that they could grow into and this is perfect. We had an issue assembling the a frame and needed new parts. The company was easy to contact and shipped out new polls right away. Could not be happier!

I had just assembled a wooden play set from Toys-R-Us and used for less than a year and it was already showing signs of deterioration. I had to move to a new house and I didn't think the wooden set would survive an attempted move. I saw this swing set for roughly the same price and it is made so much better! It looks more like playground quality than the wooden set. In fact, I even swing with my son! I wouldn't even sit on a swing from the wooden set! I assembled this by myself over the course of a few days. It would definitely help to have another person assist, but you can do it alone if need be.

First of all the set comes in a giant wooden crate, we now need to dispose of. Most of the holes don’t align, so a step that should take 5 minutes can take over an hour. Then there is a step where you need o drill through metal. I don’t have a drill strong enough to do that. We’re Pretty much over building this thing and my poor kids are heartbroken. I don’t know if we got faulty parts or what, but this does not take 8 hours to build. We’ve spent our entire weekend on this and we haven’t even gotten the roof on the tower on. Nightmare!

We have owned this swingset for 5 months now. I had done reseach for probably six months making sure this is what we needed. Was worried most about the curved ladder and little kids but kids as young as two can do it. I do stand close by most times to be sure they don't need help. I also love this swingset as I can climb up to the top to be with them and I can also swing with them and they also love that. Well worth it. We opted to have someone put together for us and it only took them half a day.

I purchased this play set intending for it to last a while with the claims not to crack or rot, etc. it has rusted all over and the supports holding the platform are nearly rusted through making it unsafe. I’m very disappointed that this only lasted a few years.

My 3-yr-old LOVES this thing! He has no trouble with the ladder, which was my main concern. I researched playsets for months before deciding on this one. Wooden playsets are either way too expensive or made from cheap foreign materials. Playsets made with Pacific hardwood start at $2k and will still decay. This Lifetime playset is very well-made and the instructions were nice and detailed. It helped to read them completely before starting, just to see how and when each piece fit together. Be sure to use only one blister pack of parts at a time!