I have been happy with this product, BUT the new canister is awful. Took awhile to “pinch and pull “ it open. Someone with arthritic hands would never be able to open this. I had my old canister, so I reused it. But that doesn't help with opening the new ones in the future. Might go back to Neocell Collagen for the ease of use.

Terrible packaging, won't buy this anymore unless the packaging goes back to the way it was. Paper is meant for 1 time use like the paper straws that replaced the plastic straws. It's horrible to keep humidity out - product just spoils/clumps and it deteriorates each time I open and close it. Opening the package was also a big mess. This was not well thought out. Please bring back the old packaging.

Although I have been using this product for years and like it, the new packaging is just plain awful! I understand trying to be environmentally responsible but there must be something better. The new package was a\impossible for me to open, I had to take a knife to it and then empty it into another reusable container. Please rethink this!

I love the product but cannot, but the new packaging is terrible. I have arthritis and cannot open the new “ paper” container. I have noticed similar comments from those with arthritis. This morning I finally, I had to open a new container and after several attempts to open, I finally had to chop it up to gain entry. This is ridiculous. I fortunately kept an old screw top container and I have to dump the contents into it once I finally open the one with the new packaging. If you cannot offer a package that is user friendly to those of us with arthritis can, I will have to change to a brand I can open.

The serving sizes seem completely wrong. Packaging with scoops says 1 serving size is 2 scoops = 23 g. The non scoops says 1 serving size is 4 tbsp = 20 g. That doesn't add up. 1 tbsp = 14.1g which means 4 tbsp = 56.4g or presumably 2 servings. I measured one scoop to be about 4 tsp which is about 22.8g. This tells me 1 scoop is closer to 23g or a single serving.

Here to agree with everyone about the packaging. I hope the company is working on a redesign of some sort. I can't even guarantee the quality of the product over a period of time. I can't seal it with some kind of twist top lid. I'll transfer the product to something I can seal or place the container in an extra large seal proof plastic bag.

I'm jumping on the NO PAPER CONTAINER BANDWAGON. it is horrible!!!!! As others, had difficulty getting it opened. Then in trying to transfer contents to another container (wish I had saved the plastic one 😡), I nearly spilled all of the contents out because the flimsy paper buckled under my pouring hand. Come on people!!!!

Been using this generally great Collagen Peptieds product for a number of years, however, new packaging is poor and unsatisfactory. It may or may not be contributing to difficulties getting product to easily and fully disolve which is also unsatisfactory. Please fix these issues which are sufficiently significant to send me looking for alternative products.

I bought this because it was on sale. The product. Won't purchase again even if discounted. I'm new to taking collagen and the previous brand I used was truly flavorless plus it had heat resistant probiotics added. This product is not flavorless as described. Instead it tastes like aspirin and makes my coffee extremely bitter.

I have been using this product for a number of years. I miss the scoop, but saved one that I keep reusing. The new paper packaging is impossible to open! It's awful. Luckily I still had my old container and transferred to that one. I will stop buying if I can't even open the containers. I tried to add a picture, but it wouldn't let me. The can was destroyed