Been using for 2 years and my hair is so healthy and thick. My stylist told me she sees a difference since I started using collagen - I will keep using. My nails have always been healthy now I have to go more often because my nails are growing faster than normal

I bought this from Sam's several months ago when it was on sale and put it in the pantry until what I had in previously purchased was used up. When it came, I was disappointed to see the new cardboard packaging. "Just one more thing to cheapen it" I thought to myself, remembering how disappointed I had been in the last couple I'd bought and finding the the handy scoop was gone. This morning when I tried to open it, I found that the directions "Pinch and Pull" on the rim were impossible for me to accomplish. I would think that anyone with small, large or arthritic hands would also have this problem. To get it open, I had to use a sharp knife and carefully slice through the small dots of cardboard that were holding it together. Once open I found the disclaimer shown in the pictures I'm including here. I'm afraid that after several years of using Vital Proteins Bovine, I'm not sure I'll be using it again in the future. Not only is the canister awkward, I wasn't confident that the cardboard would be a barrier against humidity and transferred it to the plastic canister. Getting protein powder into my coffee shouldn't be this much work.

In mid-life, getting out of bed can be achy. Collagen was recommended for subtle joint-ish issues so i gave it a try. I didn't wakeup feeling like an energizer bunny but the achy feeling in the mornings have gone away. Well, once i felt "cured" I stopped taking it and guess what...the aches returned. Now I'm 1 year on this stuff and all I can say is that it definitely makes a difference. It seems to also have a positive effect for my skin and hair.

I've been ordering this product for years but the packaging changed to cardboard and it's Very Difficult to open. You need the hand width and strength of a basket player to open it. Once open, the lid does not stay securely shut. New container is a bad design.

I was very disappointed in the product I received. The new packaging was impossible to open and I struggled for at least 5 minutes. Once I got it opened I was greeted by a warning saying that by opening and using this product I agreed to be bound by their terms and conditions set forth at vitalproteins.com which include a mandatory arbitration agreement and if you do not agree to be bound please return this product immediately. And that's exactly what I will be doing, returning it. The Sam's Club page should have this warning on there that you are agreeing to their mandatory arbitration agreement. If it had been there I never would have purchased it and now I have to be bothered to return it. Shame on vital proteins for hiding this information under the lid.

The product is still good but the new packaging is DANGEROUS and resulted in a trip to the ER leaving me with a mallet finger and wearing a splint for 8 weeks. DO NOT TRY TO OPEN THIS WITHOUT HELP!!. I have normal to large hands (glove size 8) for a women and good hand strength, but the new paper container which must be pinched and pulled at the same time has left me injured. Luckily I still have on of the old plastic screw top containers to transfer the powder to. I now use a bread knife to slice off the paper top rather than trying to pull it open.

We love this product but they changed the carton to paper instead of plastic. When it was delivered smashed and half the powder was in the box. We had to return it to our local store. Please use someone other than FedEx for delivery, they are the worst.

Love the product, hate the new container. I live in a humid area and this new eco-friendly container does not protect the powder from moisture. I appreciate the use of sustainable packaging but if I hadn’t saved one of my old containers, I’d probably stop buying this product.

Product is excellent. I've been buying it from Sam's for a long time. However, will not be buying it again as the new packaging is bad. Opened the box and powder was all over the bottom of the box. The bottom of the "new" cannister had busted at the seam and leaked powder everywhere. Very disappointed.

I decided to try this collagen powder since it was on instant savings. There were some recent reviews saying the formula had changed and it was not good. I find the one I bought at the club to be very good with no bad smell or bad taste. I think the collagen is helping my nail health in particular. If it helps my skin and hair, that would be great as well.