New to product, but must agree with others, carton practically impossible to open. Finally took a spoon and ran around the perforated outside edge to open. I too am of an age where some products are next to impossible to open for me.

no scoop.!????????? why every protein and collagen powder brand has scoop but Vital Proteins have no scoop, scoop is very convenient to use come on trying to cut corners?

Things I've learned. 1) Mix & let sit a few mins, it will all desolve & have no taste or texture. 2) DO NOT mix & sip thru the day: begins to smell like mildew then cabbage. 3) overall feeling better.

I have been using this for about four years and it’s a decent product. However, the new box is impossible for someone with arthritic fingers to open. I just purchased my last one. I had to cut it open, and therefore, I can’t close it.

Been taking it for many years. Love it, but the new container is horrible. We save an old plastic container to pour it in after destroying the new container trying to get it open

Like anything new, it takes a moment to adjust. But if you pause, take a deep breath, and carefully read the instructions, you'll be able to open the lid and locate the pull tab with ease. You can do it!

After more than a year of daily use I am extremely happy to see the positive results. In addition I appreciate the paperboard-based container, which is an important step away from plastic.

product is average, big issue is the packaging. Some engineer over thought this. Paper no plastic is fine. couldn't get the lid off , not reusable after opening. Oatmeal containers figured it out 50 years ago. Packaging is a deal breaker.

This was my first order of Vital Proteins and will be my last due to the horrendous packaging. I can see that I'm not the only one that feels this way.

I love the product and have used for a few years. The new packaging-- Please go back to the drawing board. THIS IS AWEFUL! I wasted half of the container just trying to open it! I tried to upload a picture but couldn't.