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Customer reviews for Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress for
Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress
4.3 out of 5 stars
stars307 ratings250 reviews
  1. 5 stars66% (203)
  2. 4 stars18% (55)
  3. 3 stars5% (15)
  4. 2 stars5% (14)
  5. 1 star7% (20)
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Showing 81-90 of 250 reviews
Oct 30, 2024
DNorton9
1 out of 5 stars review

Used to be great - now too hard

I have bought four of these beds starting in 2014 and have recommended them to others who have purchased them, all very happy with the feel and comfort. I still love my first one purchased in 2014. The last one bought in 2021 was so hard we had to put a foam topper on it to make it tolerable. I suspect that the design and/or manufacturer (used to be a Zinus brand) has changed. Don't recommend it unless you like a very firm mattress.

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reply from Zinus

Hello DNorton9, it’s disappointing to hear that we didn’t meet your expectations with the Memory Foam Mattress and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.

Apr 26, 2012
R1inDTW
5 out of 5 stars review

Better than Tempur-Pedic & more affordable

My sister spent $3,700+ on a Queen Tempur-Cloud Luxe 13" Mattress by Tempur-Pedic and she LOVES it. I loved it too after spending 3 nights on it - - - PURE LUXURY but I cannot afford the price. I told her I decided to purchase a Tempur-Pedic 12" for my guest room when it really was Sam's Club Night Therapy Elite 12" MyGel® Ultimate Memory Foam Mattress. She came to my house for 4 days & loved my Foam Mattress too & could not really tell the difference between the 12" & the 13" mattress. When she was packing up to leave, I told her my total cost was $491 INCLUDING shipping to my home, that is NOT a Tempur-Pedic & it was a Sam's Club purchase. She was sick about all the money she wasted. She could have purchased 7 Sam’s Club queen size mattresses for what she paid for 1 Tempur-Pedic! I purchased the Sam’s Club mattress for my guestroom. I truly love it so I am buying another Sam's Club Night Therapy Elite 12" MyGel® Ultimate Memory Foam Mattress for MY bedroom. Two drawbacks – whether the mattress is from Sam’s Club or Tempur-Pedic both mattresses do have an “odor” that lasts a few days. I unrolled the mattress, opened the windows, turned the ceiling fan on and placed 6 Snuggle dryer sheets weighted down by various household items. Four days later there no longer is an odor, so I put a clean mattress pad & clean sheets on the bed. I’ve slept in my guestroom several nights and can’t wait to get my Master Bedroom Mattress from Sam’s Club. The second drawback is major. If you buy it for a guestroom, your guest may NEVER leave or if it is for your bedroom, it is tough getting out of bed because it is soooooooooo comfortable! PEACE from Michigan

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Feb 11, 2013
JHurley
5 out of 5 stars review

Very Happy with Purchase

I needed a new mattress because of back pain. After visiting mattress stores, I was confident I wanted a memory foam mattress. I scoured the web for reviews and eventually decided on the Night Therapy Elite 12" memory foam mattress. I've never been happier with a purchase. I have two bulging discs in my lower back. I have had zero back pain on this mattress. My husband did have some initial back pain, but we got him a memory foam pillow (I already had one) which helped align his spine while laying on the mattress and the back pain went away. As for whether or not it sleeps "hot", I can't say. I'm always super hot when I sleep. But I don't feel any more hot than on the last mattress. Also, our sheets just fit on this mattress. You may need the deep pocket sheets if you go for a mattress taller than the 12". Of course, you can't beat the value. I don't remember if there was an option to pick this item up in the store, but it was worth it to pay the minimal shipping price and have it shipped to our home. It took two of us to move it. It was easy to take out of the packaging and set up. After setting it up I noticed a slight odor, but it was gone within a few days and didn't prevent us from sleeping on it the first night. We are both very sensitive to odors. If you have pets, good luck keeping them off this bed. I would recommend this bed to anyone looking for a memory foam mattress.

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Jul 18, 2020
Carol
2 out of 5 stars review

Don't waste your money

Purchased this a week ago. Was excited as we have couple Zinus mattresses. I should have ordered this straight from Zinus instead! Who knows how long this was packed in the box. It's been 6 days & still not expanded all the way, suppose to be a 12 inch but only up to 9 so far. Got on the Zinus website & did all they suggested to help it expand, it's lumpy & the corners are all hard. Going to send it back, very disappointed.

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reply from Zinus

Hello Carol, We apologize you are experiencing decompression issues with your mattress. If you are within your return period with Sam's club please contact them directly as they will be ones responsible of processing a return or exchange for you on the defective mattress. Thank you.

Nov 8, 2013
chickkinney
5 out of 5 stars review

Excellent choice

We tried a new Serta mattress for $1200 and a sleep number bed for $2000 before trying this mattress. This was by far the best & so much more affordable. Try this before you spend money trying other mattresses if you need a good night's sleep and are uncomfortable on your current mattress. I will buy another one for my kids.

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Mar 5, 2013
choochoopj
5 out of 5 stars review

Great Rest !!

Me 65yr 250lbs, Wife 62yr 160lb Best mattress we have owned in our 40yr marriage ! It is on the firm side. But unlike an innerspring mattress, the foam forms around your pressure points. We have foam mattresses in an R/V and a guest room. This is the best one of the three. The only con to to this whole purchase is that it has been my experience with Sams Club online purchases their tracking leaves a lot to be desired.

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Jul 13, 2014
midnytsnx
5 out of 5 stars review

Coolest, most comfy mattress I've ever owned.

I am a 6 foot tall 200 lbs. male side/stomach sleeper. One leg straight, the other slightly bent, like a figure 4. I tend to sleep hot. This USED to be the main reason for me not sleeping well. I have been through 6 mattresses in 6 years and can finally stop "searching'. This is it. THE ONE. Aside from staying cool all night long # it was 90 here in Seattle yesterday & I don't have A/C # sleeping on this mattress is like sleeping on a cloud. I find myself wandering upstairs on weekends for a little "power-nap". I sometimes wonder if I'm addicted to the comfort of the mattress, but I justify it by saying " I could be wasting my time watching tv"! I am beginning to replace all of my mattresses @ my 2 VRBO's in Phoenix with this mattress. Even if they only last a couple of years, for the price, I will have considered it 1 of my better investments. BTW- just as important & equally to blame for a bad nights sleep could be your pillow. In my experience, with my sleeping style, I have found that a solid "sheet-cake" type gel-infused pillow works best. Finally, no backache, no neckache, not too hot.. Only took me 50 years to figure it out!

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reply from BetterZZZZ

Thank you for your review, we are happy to hear that the mattress is working out well for you!

Dec 23, 2013
DeeZee
5 out of 5 stars review

Excellent mattress!

We bought this for our other bedroom. Since my wife goes to bed much earlier than I do we purchased this mattress for our guest bedroom where I most often end up sleeping. We have a $5k Cal. King Tempurpedic in the master bedroom with all the bells and whistles. We've had that one for over six years. This Night Therapy Elite mattress is just as good as the Tempurpedic. It may be a little softer than the Tempurpedic but I find it to be just as good. Whenver I would oversleep on the old spring mattress in this room I would wake up with a terrible back ache. Not anymore! My back feels just fine. I highly recommend this for anyone considering a Tempurpedic or similar bed. A great value for the money.

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Dec 28, 2012
Ckelly
5 out of 5 stars review

Great Purchase

I had put off purchasing a much needed new mattress for several years because of the hefty price of the most popular brand name models. I had no idea I could get such quality for such a low price. This is a great quality bed, ordered at midnight and delivered a day later. Assumed it's flat shape almost immediately and we did not experience any of the strong oder mentioned in other reviews. I highly recommend this mattress.

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May 3, 2012
Chambers
5 out of 5 stars review

Surprised!

I was a bit concerned about ordering a bed online that came in a box but I was very happily surprised. It was easy to get out of the packaging and sprung up instantly and has been extremely comfortableto sleep on. I have a bad hip and have used the Sleep Number in the past and this is much better. I am very happy with my purchase.

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