Hi Steph, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) Thank you again.

Thank you, Valad! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Thank you, RonXXX! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Thank you, Aragorn! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Smart TV. 

Hi TAMILA KUSHNIR, Thank you for your review of the Samsung TU7000 TV. We appreciate your feedback regarding the app availability on your TV, and will share this with our internal teams. Please know that your TV features Samsung TV Plus, a free TV streaming service, which includes the NewsNOW from FOX channel. You can also download the Fox Nation, Fox NOW, and Fox Sports apps directly from your TV's App Store. Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We hope to hear from you soon. ~ Samsung Specialist