Hi Dave, Thank you for your review of the TU7000 TV. We are sorry to hear about your experience with your display needing to be replaced. Your feedback will be shared with our internal product teams. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Thank you, MrMr! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Thank you, David41! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung 4K Smart TV. 

Thank you, Jeffy Pop! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Hi Colin, We appreciate your feedback on the delayed response time you’re experiencing. Please be sure your TV is up to date with firmware version 2201.0, as this includes various performance updates. You can check this by going to: Settings > Support > Software Update. You may also want to further optimize performance and address this issue with the self-diagnostic tool. This service checks memory and frees up unused cached memory and closes background apps. Go to: Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor