Roscovian2012: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the controls and adjustments is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Hi Brett, Thank you for your review and feedback on the TU7000 TV's remote and picture quality. We appreciate you and are here to help! Please try these troubleshooting tips to address both of these concerns. First, let's make sure you are running the latest software. To do so, head to Settings>Support>Software Update and update from there if needed. Next, you may also want to optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. Regarding glare when there is sunlight, the light conditions of each room environment are different. We recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer for optimal glare control. Anti-reflection designed to minimize ambient light reflection is a feature of our 55” QN90B TV and higher. However, you can adjust the TV's picture settings which may help with brightness. To manually adjust the Brightness, Contrast, and more, press the HOME button on your remote, then navigate to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can manually select Minimum Brightness to adjust the minimum screen brightness. Go to: Settings > General > Eco Solution > Ambient Light Detection. Should you ever have questions or need help with TV features, specs, or operations, we are here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor