Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA

Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for

SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA

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4.4 out of 5 stars

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Aug 23, 2022

Anonymous

5 out of 5 stars review

We Love It!

[This review was collected as part of a promotion.] We had a 55 inch model, but moved it to our master bedroom and upgraded to a 65 inch model to replace it. We could not be happier! We love the picture quality and ease of programming!

Review from Samsung US

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Sep 23, 2020

beast

5 out of 5 stars review

Best graphics

[This review was collected as part of a promotion.] use the t v everyday and I love watching my programs and especially playing my consoles on it, I should have gotten a bigger size

Review from Samsung US

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Oct 1, 2021

Adamc

1 out of 5 stars review

Garbage junk

on my 3rd replacement ive literally been on the phone with india trying to get warranty coverage longer than ive been able to watch the actual tv terrible products now ill never buy another samsung product

Review from Samsung US

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Oct 6, 2020

Jmmmmmar

4 out of 5 stars review

Good

[This review was collected as part of a promotion.] Excellent tv however I can't give it 5 because of latency from remote to tv and every once in a while it flickers rapidly

Review from Samsung US

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Jun 17, 2022

Blackfridaydealgonew

1 out of 5 stars review

Don't buy this tv

[This review was collected as part of a promotion.] Awful! Continues to turn off randomly and tweak out. Downloaded updates and no luck! Hate this TV with a passion!

Review from Samsung US

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reply from Samsung Brand Ambassador

Blackfridaydealgonew: Thank you for purchasing the Samsung TU7000 TV. If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions. See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. Go to: Settings > General > System Manager > Time > Sleep Timer If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it. - Settings > General > Eco Solution > Auto Power Off - Settings > General > System Manager > Time > Off Timer If the TV continues to turn off by itself continuously, please contact our TV Support via: Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you soon. ~ Samsung Advisor

Jun 16, 2022

Cutiekatts3

1 out of 5 stars review

Didn't last

[This review was collected as part of a promotion.] Got ot Dec 24th 2021 it stopped working a month ago. Was protected with a high end surge protector. Just stopped working.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi there Cutiekatts3, It’s unfortunate to hear of the issues you’ve experienced with Samsung’s TU7000 TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Aug 23, 2022

ElBoggie

4 out of 5 stars review

Has all of the bells and whistles. But one issue.

[This review was collected as part of a promotion.] The tv works well……..it just blanks out every so often. I cannot figure out why it does that. I have looked n the manual, I've looked online but it can't seem to find an answer to the issue.

Review from Samsung US

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Oct 12, 2021

StarkiePoo

4 out of 5 stars review

Very great tv

[This review was collected as part of a promotion.] I stream shows and play video games. I also hook up my phone and computer to it to have a bigger screen to look at

Review from Samsung US

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Oct 25, 2022

jimmylim45123

5 out of 5 stars review

The product is really great.

[This review was collected as part of a promotion.] The product is awesome but might sometimes react slowly (like changing channels or different apps). Don't know why, maybe it's because this is a 2020 product.

Review from Samsung US

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Sep 19, 2022

Ag22

1 out of 5 stars review

Horrible tv, do not buy

This TV has been extremely dark the entire time I've had it. No matter which settings are on, it's either so faded white or blacks are to drowned out they look white. This tv is one of the worst Samsung products I've seen.

Review from Samsung Canada

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reply from Operations

Hi Ag22, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.