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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA
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4.4 out of 5 stars
stars
10.4K ratings10K reviews
  1. 5 stars69% (7,257)
  2. 4 stars18% (1,886)
  3. 3 stars5% (566)
  4. 2 stars3% (265)
  5. 1 star5% (499)

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Showing 4,661-4,670 of 10,064 reviews
Oct 6, 2020
Reviewer name: Mikey8103
5 out of 5 stars
5 out of 5 stars review

Excellent T.V. with loads of features

[This review was collected as part of a promotion.] Samsung makes some of the finest televisions on the market. Set-up is as easy as it gets and the picture is amazing. I purchased this t.v. for my wife's exercise room and she was very happy with the voice command remote and the Chrystal clear picture. Internet access is extremely easy and nice.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jun 17, 2022
Reviewer name: Maualrods7
3 out of 5 stars
3 out of 5 stars review

Great picture quality but poor audio quality

[This review was collected as part of a promotion.] The smart tv has an excellent image quality and a good design, unfortunately the audio quality and the streaming cause disappointments very often. I have tried several ways (including calling the Samsung remote service) and I can't get my cell phone to send a signal to the TV through Wi-Fi In the case of audio, it is not much better, it has very few options to be able to configure a good sound, since the voice is not clear at all and there is a lot of background noise

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Maualrods7: Thank you for purchasing the TU7000 TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to: Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We look forward to hearing from you. ~ Samsung Advisor

Oct 25, 2022
Reviewer name: Elijohan
4 out of 5 stars
4 out of 5 stars review

Great screen quality

[This review was collected as part of a promotion.] So far I have only used the tv for streaming services but the quality of the image is amazing and the sound is great. I have yet to play games on it but I can't wait to see how it holds up with that.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Feb 2, 2021
Reviewer name: Ross
3 out of 5 stars
3 out of 5 stars review

Fine TV, Lousy Remote

tv has met expectation aside form the occasional network communication issue a poorly designed remote. every one has different preferences but it feels like this remote was designed to put the least used buttons at your fingertips and the most used out of the way. often need to turn on the light to use. antithesis of intuitive...

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Ross: Thank you for your feedback regarding the TU7000 Standard remote. We appreciate you sharing your experience with using it and will share your thoughts with our design teams. A firmware update is available which may help improve your network connection. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

May 23, 2022
Reviewer name: RVCamper
5 out of 5 stars
5 out of 5 stars review

Crystal Clear Picture

[This review was collected as part of a promotion.] I purchased the 43 inch Samsung Tizen TV for my RV camper, and it has a crystal clear picture. The smart tv applications load very quickly. I have a 65 inch Samsung in my living room and I like the remote control of that one better. It is the simple remote with the one circle. The remote control that came with the 43 inch has too many buttons, and are too close together. Other than that, I love this television!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Aug 22, 2022
Reviewer name: Wolfee1969
4 out of 5 stars
4 out of 5 stars review

Decent for the price.

[This review was collected as part of a promotion.] Home use, streaming and Ota. Screen clarity is decent for entry level, could be brighter. Menu settings are easy to navigate and the processor does a decent job controlling functions. Annoying that app menu pops up when turned on. Internet browser works well even though no physical keyboard or mouse. Can stream video through browser which is nice. The onboard sound is decent with full tonal quality and richness. Recommend turning bass down as there is distortion when playing action scenes. Optical works well. Volume is obviously fixed in this setting and receiver volume must be used. If tv speakers are used when using optical, there is a chamber/hall effect that is Annoying. Turning down tv will remedy. Remote works well but button feel and layout in dark room settings is cause for many mis presses on remote unless you can memorize the lay out by feel. Have owned the 65 and 55 models about one year. Longevity remains to be seen. Overall, for this price point there are options with a brighter picture. Vizio comes to mind. However the sound on that brand is lacking and if not internet connected a message appears center screen telling you to connect to internet and will not go away on ANY source. And as of 1 year ago, there was no way to turn this notification off. Overall, am satisfied with both purchases.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Dec 15, 2024
Reviewer name: Lithia FL
1 out of 5 stars
1 out of 5 stars review

Stop working after 3 years

Purchased in 2021 and the TV just died on Dec. 2024. I do not recommend this product.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Feb 10, 2022
Reviewer name: Doreen
2 out of 5 stars
2 out of 5 stars review

Are used to like Samsung products

i am so disappointed in my samsung tv, i will never buy another one!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from Samsung Brand Ambassador

Hi Doreen, Thank you for purchasing the TU7000 TV and for sharing your review. The Crystal Processor 4K transforms everything you watch to 4K. Its crisp, clear picture is 4x the resolution of Full HD. If you are experiencing specific issues which caused you to give this a 2-star rating, please know Samsung Customer Support is here to help. Please contact us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Jun 10, 2021
Reviewer name: Terrible
1 out of 5 stars
1 out of 5 stars review

Terrible

so slow response. disconnects from internet daily. then i have to reset. what a joke.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
May 8, 2020
Reviewer name: Sb greek
1 out of 5 stars
1 out of 5 stars review

Tv sucks

Bought the tv month and half ago got a big line down the middle and flickers on and off

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from OBA

Sb greek, I am sorry to hear that you are experiencing issues. Samsung is committed to providing the best possible product experience, quality, and value. We back this TV with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller. Please reach out to us via any of the following so that we can provide troubleshooting or begin warranty service. 1) Phone: 1-800-SAMSUNG Available 8AM – 9PM EST (Mon-Fri) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport We hope to hear from you soon and assist you with a satisfactory solution. -Samsung Ambassador