samsung's app access is not user-friendly. not intuitive and not easy to access when you have numerous regularly used apps. sound is terrible (not a big deal for most like me with a home theater system anyway). brightness and especially light/dark contrast is poor. still playing with color settings, but the presets are not helpful.

i wanted a smart tv that no longer needed a 3rd party device to watch youtube and such. boy were we disappointed. the tizen user interface is as slow as aol dialup internet. just try to do anything in the menus and it takes 10-30 seconds for the tv to respond to your remote input. the only positive is the picture quality is amazing! however the hdmi to soundbar control is buggy and doesn't always work right, when using the optical cable the volume control randomly stops working and randomly starts working again. i can't wait to get a different brand tv

What are these reviews talking about??? This tv picture is absolutely gorgeous! I only buy Samsung tv's they are top notch. This one I bought for my covered lanai and the picture is stunning. Only complaint would be tat volume gets lost outside, but it's not an outside branded tv... My sonos took care of that! Highly recommended! And all of my apps work fine on this tv. lol

i got this tv to replace a 10 year old television that stopped working. it seems liked a great option, and it has really good reviews. i understand with any newer tv model there's a learning curve to adjust to menu layouts and quirky brand features. however, the awkwardness and confusing design of the app menu layout; the incredibly slow, lagged and often over compensated menu scroll speed; and "smart" features like the one to reopen the last app didn't work. i gave this tv over 15 days to convince me it was for me, but i eventually decided that i couldn't handle the laggy menu and traded it in for a different brand of tv.

Was a decent TV for the price when it worked. Unfortunately a year and 2 months after purchasing, it's essentially dead. It will not power on. I've tried every trick with no success. The little red light flashes, so it's receiving power. Just can't fully turn on, stays black screen. Happened out of the blue, nothing triggered it. Very frustrating, huge waste of money. A TV should last much longer than a year.

it is extremly hard for me to give 5 stars for anything because everything can be improved on and this 7 series samsung is no different. it is a great tv and setup is fairly easy but i have to agrree with others that the remote needs some improvement. first the instuctions constantly refer to the ok button and there is not an ok button so trial and error places it between the 4 directional arrows. the apps don't function as they should upon the inital setup. there are many features that samsung needs to examin in that area. the set is a great set and the 65” that i got has a really good, not great picture. i do not regret my purchase and other than the remote i'm happy with my purchase.

It's a nice color when it's visible. Whatever has been done to eliminate the visible image of dark scenes in a brighter room, other than an entire night, is a failure. And I have tried all the "expert" advice to make this thing work. The sad thing is that we also bought six 65-inches of this series at work, and they are just as bad. And the remotes are now absolutely senior citizen-proof; the ADA should investigate that person....

It performs pretty poorly in an ambient day-lit room. I can't even watch this during the day or in a room with lighting. You can't even see any dark scene. I've tried ALL the recommended adjustments. It's been bad tech since day one, though okay for daytime cooking shows. But sometimes you just want to watch a movie. Watching any Alien series would be impossible.

I actually bought this tv used last year off of a friend and its a great tv he already had it a few yrs and now i have it and everything workss amazingly on it and then i found out about the xbox app and i can play games on it with out a console anazing

5 years of sheer joy the settings menu is extensive and you really have to know the right combination of tuning to get the picture at it's highest value, the zoom is amazing must have to maximize picture with top and bottom black bars, great tv once you know your way around, took me some time to get the best combo of settings but that was ok final product awesome