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Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA

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Dec 12, 2020
Drew
4 out of 5 stars review

Awesome, but can't install SmartThings

this tv has an awesome picture and all of the hype in the marketing is absolutely true. it was easy to set up and works great like with my voice assistant...i use bixby with smartthings and also google assistant. my only gripe, and reason forn4 out of 5 stars is that i cannot download the smartthings app to the tv as in other models. i don't need the.vouce assistant on the tv, i'm not asking for that, but i would like to have a functional smartthings app and this model does not allow for that...if it actually does, maybe someone can enlighten me as to how to get it....do not tell me to set it up thru st or update the firmware or search on the apps section....all have been done to no avail.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Apr 3, 2023
Hal9001
2 out of 5 stars review

Decent TV with some critical design flaws

The design of the on-tv controls is terrible. It's a single button that controls everything from menus to turning the tv on and off. A single press moves the selection one space and holding it down is "ok/enter." As a result, the strain of using this button to just turn the tv on and off for just under 2 years caused it to break (outside of the paltry one year warranty of course.) The above failure is what prompted this review, but there is another issue that has been a problem from the start. The backlight automatically dims for dark scenes, but it's distractingly slow to adjust and can be seen fading the backlight up and down with white subtitles on dark scenes or with any other quick shift in brightness. Setting the input type to PC fixes this problem, but cuts me off from many of the TV's advanced features like black frame insertion (aka LED Clear Motion) or Filmmaker Mode.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jun 6, 2022
tvdude
4 out of 5 stars review

Nice picture

(This review was collected as part of a promotion.) Kind of an impulse buy to replace another tv that broke suddenly. Nice quality picture. Seems to have a bit of glare in sunlight. Sound is a bit muffled compared to the tv it replaced. Nice features and tv design is very slick. Overall happy with the purchase. Price is very good.

Review from Samsung Canada
Helpful?3STAXRT0NDXF13883163940
reply from Operations

Hi tvdude, thanks for your review. We regret to hear your sound is muffled but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Apr 15, 2021
Moonsky14
4 out of 5 stars review

Great TV but....

[This review was collected as part of a promotion.] The quality of the TV is amazing but it's lacking smart features such as a Google play store and other apps and the overall ui of the TV is not that nice but it's a great TV definitely recommend it to my friends and family

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 16, 2020
Eddie7000
3 out of 5 stars review

Average

[This review was collected as part of a promotion.] Just so so. The sound is not great and unlike other Samsung Smart TVs this one is very limiting when it comes to loading apps. The reaction time is slow. Picture is okay but better on prior models.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from OBA

Eddie7000: Thank you for sharing your user experience with the TU7000 TV. I am sorry that you are not completely satisfied with its sound performance. You may select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode You can also customize the sound with Expert Settings. Home > Settings > Sound > Expert Settings. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 27, 2022
Mi24UHD700
4 out of 5 stars review

Great choice for a living room TV

[This review was collected as part of a promotion.] The Samsung crystal UHD 700 was the best selection for its value, size, and features. It has a wide viewing angle for an average size living and kitchen. Most features were setup out of the box, I just need to setup Wi-Fi although the internet connection sometimes hesitated which may due to its location to the router. Some standard apps were pre-installed such as YouTube, Prime Video, Netflix. You can browse the internet on this TV. Samsung also provides a Gallery to load up your pictures and use as frames TV. It has been a very useful and enjoyable TV.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 6, 2020
Tvcustomer
5 out of 5 stars review

This TV works with all of my apps.

[This review was collected as part of a promotion.] I love my Samsung smart tv. I have a different smart tv and I had to purchase a streaming device on top of having the smart tv because it barely gets any apps but the Samsung tv gets everything AND has an amazingly clear picture as well. The one thing it is missing is capability with HBO Max but I know there are several platforms that don't support HBO Max.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 6, 2020
Samsung2020
5 out of 5 stars review

Exactly what I wanted.

[This review was collected as part of a promotion.] Having been a long time customer of Samsung TVs I knew immediately what to look for when I moved into a new apartment. Easy setup with amazing picture quality, looks like art when mounted to the wall. Know where to go for my next tv purchase.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 15, 2020
mcmahon80
1 out of 5 stars review

complete disappointment

[This review was collected as part of a promotion.] since day 1 I have had nothing but issues with this tv. out of the box, I updated firmware. streaming services lock and freeze, tv loses internet connection, and tech support not able to resolve issues. I ended up having to buy a streaming stick to watch live tv since the HULU on the tv can't support the streaming speed.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 11, 2020
albert
5 out of 5 stars review

Samsung Household

[This review was collected as part of a promotion.] I love my samsung tvs. I bought one for every room in the house and wont use another brand ever. Samsung TV Plus is awesome, I can't believe it is free . I also love being able to connect my phone to all of the tvs and screen share on all at the same time. I've never had a tv this user friendly.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940