Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA for
SAMSUNG 75" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN75TU700DFXZA
4.4 out of 5 stars
stars
10.4K ratings10K reviews
  1. 5 stars69% (7,257)
  2. 4 stars18% (1,886)
  3. 3 stars5% (566)
  4. 2 stars3% (265)
  5. 1 star5% (498)

Member photos

  • +1523 images
Sort by |
Showing 1,281-1,290 of 10,063 reviews
Dec 22, 2020
Reviewer name: KLBJD
2 out of 5 stars
2 out of 5 stars review

TV won't stay connected to WIFI

i have switched routers, reset the tv, done everything to troubleshoot the tv not staying connected to my wifi. all of my other devices work just fine. i have to unplug the tv every time i want to use the internet features. it's so ridiculous that this is an issue with a tv that i purchased in 2020... i just want the television to work as advertised. is that too much to ask?!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Sep 6, 2021
Reviewer name: Tizen
4 out of 5 stars
4 out of 5 stars review

Decent TV

[This review was collected as part of a promotion.] A lot of the "smart" stuff makes Samsung tvs awesome but difficult. The network I always had my TV connected to all of a sudden stopped and from that point on it consistently would drop the connection. Doesn't do well in sunlight keep it dark.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jun 16, 2022
Reviewer name: ABaby3
5 out of 5 stars
5 out of 5 stars review

Great Product!

[This review was collected as part of a promotion.] I love this television! It's a great size and has great picture quality. The only negative has been that the sound is lower while watching certain programs and/or features. Other than that I love it and would 100% recommend it giving the price and size.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Oct 25, 2022
Reviewer name: ThisisWeird
5 out of 5 stars
5 out of 5 stars review

In love with the picture.

[This review was collected as part of a promotion.] I mainly use the tv for streaming and gaming and I must say, I've never been happier with a tv purchase. Hardly any lag occurs and there is always a consistent high definition picture to back it up. Volume works tremendously as well. I've owned it for about 2 years now and I have yet to have any issue with it.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jun 16, 2022
Reviewer name: Yvette
5 out of 5 stars
5 out of 5 stars review

Great Buy!

[This review was collected as part of a promotion.] I'm really happy with this purchase. The TV is fast, excellent picture, and easy to navigate. I love that I can cast from my phone to to TV. All of the smart apps I use are available for download. I would highly recommend this product.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jul 27, 2022
Reviewer name: FamilyTV
5 out of 5 stars
5 out of 5 stars review

Exceptional features, perfect picture!

[This review was collected as part of a promotion.] My TV is used for a host of reasons, my kids love to game on it, my wife plays all her YouTube videos and I love to watch sports on it.. it performs exceptionally well no matter what is being watched on it.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Jun 18, 2020
Reviewer name: Celina
1 out of 5 stars
1 out of 5 stars review

Zero Stars - selling known faulty feature

samsung is selling a tv with a known function issue that dims entire dark scenes. i don't understand why i would not want to see the details. i want to watch the whole movie and not just the light parts. i texted with support and was told "i've checked my resources and see that the tv model that you're referring to has frame dimming technology so whenever a dark frame appears it dims the entire frame instead of that particular area. this is normal functioning with this model tv." it is a known issue but samsung hasn't push some type of update that allows us to shut it off or quit selling a faulty tv. i can't enjoy some of my favorite shows with dark scenes and have watched on my phone. pointless to have 65" tv if it doesnt work. please fix this with an update or quit selling.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from OBA

Celina: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 25, 2022
Reviewer name: Shelton
4 out of 5 stars
4 out of 5 stars review

Visually beautiful, sound could be better

[This review was collected as part of a promotion.] So far we love almost everything about the TV. The picture is crisp and clear, the additional Samsung TV channels are a plus and everything is easy to navigates. I also love that I can cast to my TV from my phone. Only downside is that we feel the sound could be better.

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
Dec 10, 2020
Reviewer name: Brayden Romo
3 out of 5 stars
3 out of 5 stars review

An ok tv

•takes 0.5-5 seconds for the tv to respond to the remote •blurry a lot of the time •after about 2 weeks netflix started getting very grainy and impossible to watch. it eventually went back to normal after about a week • although not roomfilling, sound quality is good and clear •tv is very bright and has vivid colors which made up for the ok picture

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940
reply from OBA

Brayden Romo: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some slow response when using your remote. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. If you notice blurring or juddering on the screen, you can try adjusting the Picture Clarity Settings function to improve your picture. Go to: Home > Settings > Picture > Expert Settings > Picture Clarity Settings I hope this helps to improve your picture. For further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2020
Reviewer name: Steph
5 out of 5 stars
5 out of 5 stars review

Best TV I've ever owned

[This review was collected as part of a promotion.] I got this TV after moving into my new apartment. It was delivered efficiently and without issue. The 43” is perfect for my smaller living room, it was super easy to set up both using the remote and the smart things app. Beautiful picture and good quality sound even without speakers attached! Love it!

Review from Samsung US
Helpful?3STAXRT0NDXF13883163940