Thank you for taking the time to let us know about your experience with the product. We are happy to hear that you enjoy the product and to have you as a loyal consumer with our company.

Thank you for getting in touch about our Old Spice Swagger 2 in 1 Shampoo and Conditioner. While we're glad that you enjoy the product, we are sorry to hear that you've had difficulties with the pump getting clogged. Our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and we are sharing your experience with our Quality Assurance Team. We'd like to assist you further so please give us a call at (855) 206-8287 or email us through our Contact Us Page.

Thank you for getting in touch about our Old Spice Swagger 2 in 1 Shampoo and Conditioner. We're sorry to hear that you had trouble with the pump on one of the product's. This isn't the kind of experience we want for you as we do put our products through many quality checks. Your report has been unexpected but please know that this is being reported to our Quality Assurance team. We'd like to assist you further. When you have the time, please give us a call at (855) 206-8287 or email us through our Contact Us Page.

Thank you for taking the time to get in touch with us about the Old Spice Swagger 2in1 Shampoo and Conditioner, and we do apologize that the product was not to your expectations. When we design our products, they go through many quality checks to ensure they reach you in perfect condition. Products consistency can change, becoming thicker or thinner than usual, when exposed to extreme temperatures – heat or cold. The product should return to its regular consistency when it returns to a normal room temperature. We ask that you please contact us at 1-800-677-7582, so we can speak with you more about the products.