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Customer reviews for Arlo Wire-Free Video Doorbell Bundle Doorbell + Extra Battery for
Arlo Wire-Free Video Doorbell Bundle Doorbell + Extra Battery
3.9 out of 5 stars
stars
162 ratings64 reviews
  1. 5 stars59% (96)
  2. 4 stars10% (16)
  3. 3 stars7% (12)
  4. 2 stars4% (6)
  5. 1 star20% (32)

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Showing 1-10 of 64 reviews
Aug 30, 2023
Eye Sea Ewe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, So good.

Securely and safely packaged, bonus second battery. Easy installation and set-up. Paired easily with Google Home Assistant. Has been in place for a few weeks now without issue, anticipate same for future. We are still learning some of the features but so far, so good. Would recommend.

Helpful?6G75PEOR8Q1513882911837
Dec 26, 2021
RetepTulsa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Doorbell

I did research on video doorbells and the Arlo was the clear winner. I am not disappointed. The doorbell works great and performs as advertised. It is definitely an added layer of protection to my house.

Helpful?6G75PEOR8Q1513882911837
Aug 17, 2023
Ethan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice!

The battery life is insane! It's been running strong for 2 weeks and the battery is just at 71% the picture/video quality is also nice. Overall great product.

Helpful?6G75PEOR8Q1513882911837
Dec 31, 2022
BoTi
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A Great Little Doorbell

I liked this video doorbell as a replacement to my previous Ring doorbell, but we could never get it to sync to our internet. After I returned it, I contacted my internet provider and learned that I needed to call them to “switch” my service to 2.4G for a short period to make it happen. I may have to purchase it again if I don't find a comparable doorbell.

Helpful?6G75PEOR8Q1513882911837
Dec 15, 2021
HappyRMS
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Lets me know when a package is delivered

It works great. My only wish that it would play better with the iPhone. I would like to be able to assign a ringtone that sounds when the Arlo Doorbell is pushed. I like the notification whenever movement is detected on my porch soI can quickly pickup deliveries.

Helpful?6G75PEOR8Q1513882911837
Jan 14, 2023
Texas grandma
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Disappointed

I was disappointed to learn that I had to purchase another kit to install the camera doorbell to work with our house doorbell chime. The description should have been more explicit.

Helpful?6G75PEOR8Q1513882911837
Aug 27, 2023
DandyD3
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Wasn't What I Was Hoping For

I purchased the Arlo Wire-Free Video Doorbell because it was being offered at such a big discount. After receiving it however, I was disappointed in the device. First, it was 2-3 times larger than I was expecting so it would look awkward at my front door. Second, the setup was difficult to understand and confusing. Finally, I had a hard time finding the correct app in the Play Store as none of the Arlo apps matched the picture in the instructions. So I ended up returning it and getting a refund.

Helpful?6G75PEOR8Q1513882911837
reply from Arlo Team

Hello Dandy,Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.Best regards,Arlo Team

Mar 2, 2024
Juju
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth the trouble

I could never get the device to connect with my phone. I read all the tutorials provided relating to this issue. Tried online chat I was disconnected as I was trying to answer questions relating to tje issue. They provide NO phone support. So after hours after hours of trying to resolve the issue I sent it back. I do not want to deal with any business that does not want to take the time give you the proper support you deserve.

Helpful?6G75PEOR8Q1513882911837
reply from Arlo Team

HiThanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you. We appreciate your patience and understanding.Best regards,Arlo Team

Aug 15, 2023
George Flynn
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lack of instructions on paper along w the product

Very dissapointed with this product. Not enough instructions to set up the product. I spent a lot of time on internet looking for answers. There was no way to connect the device to my wi-fi network even after consulting the arlo's tutorials on-line. I gave up and returned the product.

Helpful?6G75PEOR8Q1513882911837
reply from Arlo Team

Hi George, Thank you for your review. The Arlo Secure app provides step by step instructions during installation. For further assistance with installation, you can always visit our self-help website at: https://www.arlo.com/en-us/support/.If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406. Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support. Regards, Arlo Team

Jan 9, 2024
JA
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Returning this

This Arlo doorbell camera is terrible. The photo lags and freezes. Haven't been able to get it to work right. We are taking it back. We have other Arlo cameras so we thought this would work well. Nope.

Helpful?6G75PEOR8Q1513882911837
reply from Arlo Team

Hi Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you. We appreciate your patience and understanding.Best regards,Arlo Team