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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 24 rolls, 224 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 24 rolls, 224 sheets/roll
4.5 out of 5 stars
stars4,834 ratings4,822 reviews
  1. 5 stars74% (3,597)
  2. 4 stars12% (586)
  3. 3 stars4% (203)
  4. 2 stars3% (142)
  5. 1 star6% (306)

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Showing 11-20 of 4,822 reviews
Apr 23, 2026
cynthiar399
5 out of 5 stars review

Your bottom will thank you!

I've been using this specific brand and type of toilet paper for many years. I can't imagine using anything else. The newer curved perforated line is also a nice touch!

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Apr 23, 2026
cynthiar399
5 out of 5 stars review

Your bottom will thank you!

I've been using this specific brand and type of toilet paper for many years. I can't imagine using anything else. The newer curved perforated line is also a nice touch!

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Sep 19, 2025
Kathie16
4 out of 5 stars review

I have been buying Ultra Soft for years. I bought the first toilet paper when we got married in 1967 and still am buying it today. The only thing I don't like is that the paper rolls are always crushed when the toilet paper is over wrapped and then the paper doesn't roll properly. Once in a while I get 3-4 rolls that aren't smashed, but usually all the rolls are crushed in the over wrapped package. I think that the machine that over wraps the roll is set too tight,

Review from charmin.com
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Jul 4, 2025
OallyB
1 out of 5 stars review

Lint and smaller rolls

So. Much. Lint. I’ve been using this product for a few years and recently even just blowing my nose leaves so much lint all over my face, let alone using it after using the restroom. Even just ripping some off creates a storm of lint particles in the air. Also, I’m going through mega roll packages much faster than I used to, and nothing has changed on my end. This has been an ongoing thing for a few months so it’s not a one-off. This product used to be great so it’s sad to see the quality has gone down.

Review from charmin.com
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reply from Customer Care

Thank you so much for leaving your review! Our toilet paper goes through many quality checks to ensure that you can enjoy-the-go! A few things can happen that can cause an excess of lint. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. We’ll share this with our Quality Team and we’d love to hear more about your experience in order to make this right for you. Please give us a call at (888) 592-8488.

Jul 19, 2025
xinkedinfluensterx_8342
4 out of 5 stars review

Premium TP...

Charmin Ultra Soft truly lives up to its name. The quality is top-notch, and it's undeniably ultra soft, providing a level of comfort that makes every use feel a bit more luxurious. You can really tell the difference compared to other brands; there's no scratchiness or flimsiness here. It's also incredibly safe from tearing, which is a huge plus, especially if you've experienced those dreaded "accidents" with thinner papers. This Charmin keeps you worry-free! My only minor quibble, and what keeps it from a perfect five-star rating, is that it's a tad bit thick. I used to joke that it was like wiping with a blanket because I was so accustomed to thinner toilet papers. While that initial adjustment took a moment, the peace of mind knowing you won't tear through makes the slight thickness a worthwhile trade-off. If you prioritize comfort and security, Charmin Ultra Soft is an excellent choice.

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Sep 1, 2025
clarkk4_1097
4 out of 5 stars review

love this so much

Charmin Ultra Soft Mega Roll lives up to its name—super soft, gentle, and extra comfortable while still strong enough to hold up. The mega rolls last a long time, so you don’t have to change them as often, which is convenient for busy households. It’s septic-safe and dissolves well, so no worries about plumbing issues. If you’re looking for a balance of softness, durability, and value, Charmin Ultra Soft is hard to beat.

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Sep 4, 2025
justinaa_6512
5 out of 5 stars review

Soft and thick

Look i know its pricey but to me its worth it. I tried the warehouse brand and quickly changed back. Its thick, strong and most important soft. They have a new feature where the perforation is wavy so that it evenly breaks off. Nice feature but wasn't necessary. No scent but it does leave some dust. I deal with it because I love this TP.

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May 18, 2026
Imoan
1 out of 5 stars review

No perforated lines

Purchased the smooth tear. There were no perforated lines throughout the whole package. Will not be purchasing Charmin again

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Nov 25, 2025
anthonyg166_9031
5 out of 5 stars review

The only brand I buy

What can you say about your favorite toilet paper. I love that it comes in these extra large rolls, and that they made them easier to tear off. I always go with soft over attenuator some reason, but soft always seems durable enough.

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Oct 21, 2025
RoughMix
1 out of 5 stars review

Garbage

This so-called “Ultra Soft” is crap. Quality definitely went WAY downhill. I guess anything to save a buck charge more and skimp on quality. Crying shame.

Review from charmin.com
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