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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 24 rolls, 224 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 24 rolls, 224 sheets/roll
4.5 out of 5 stars
stars4,834 ratings4,822 reviews
  1. 5 stars74% (3,597)
  2. 4 stars12% (586)
  3. 3 stars4% (203)
  4. 2 stars3% (142)
  5. 1 star6% (306)

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Showing 1-10 of 4,822 reviews
Jan 7, 2026
gracey66_6526
5 out of 5 stars review

Soft skin everywhere

I love the soft feel on my bottom. The texture of this toilet paper really cleans well while ensuring there is no chaffing or dry skin, the softness keeps my skin feeling soft and luxurious. There is so much paper on each roll that I usually buy the pack of 6 mega rolls and it lasts me two months in my household.

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Dec 10, 2025
alik126_4590
4 out of 5 stars review

Soft and Strong

Charmin ultra soft is always a quality product and consistently one of the softest toilet papers there is. With that being said depending on where you are purchasing it from it is often the most expensive as well. If you’re looking for one that is still soft but strong and don’t mind the higher price tag I would recommend Charmin.

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Dec 3, 2025
che1
3 out of 5 stars review

Disappointed in the easy tear.

A purchase was made of the easy tear ultra soft. So far out of the 32- pack mega roll package only three rolls have lived up to the easy tear. We only have two people in the same household. This number was on the packaging assuming it might be the lot # 21101507. We do love the Charmin Product but will not buy the easy tear again.

Review from charmin.com
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reply from Customer Care

Thank you for sharing your experience with the easy-tear option — we’re really sorry it hasn’t worked as expected. We always want our products to perform consistently, and we appreciate you bringing this to our attention. We’d like to learn more and help make this right. Please feel free to reach out to us at 1-800-777-1410 so our team can assist you directly. Thank you again for letting us know.

Apr 30, 2026
Clogs Up
1 out of 5 stars review

The paper does not dissolve but floats on top of water.

The paper no longer dissolves but floats on top of the water in the bowl. There has been a number of times that this has clogged up the trap during a flush. We've switched brands because of fear of clogging the drain. Why is it doing this? Was it sitting on the shelf too long?

Review from charmin.com
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Jan 15, 2026
danao45_6907
5 out of 5 stars review

Great toliet paper

This is a great toilet paper. It’s so soft to use and and is great for people with the most sensitive skin! It’s strong and so reliable to get the job done.

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May 9, 2026
AL54
5 out of 5 stars review

Bringing the comfort

I love a good toilet paper! Always appreciate a soft feel that has a good thickness and doesn't tear easily. Who doesn't love charmin advertising too?

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May 22, 2026
NaomiB
5 out of 5 stars review

I'll only use Charmin

I only use charmin toilet paper in my household. Since I was a kid. I love the softness and thickness. It doesn't get messy, it holds well and the tear makes it easy to get the right amount of toilet paper each time.

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Nov 22, 2025
eerp
1 out of 5 stars review

Change in quality.. No longer suitable for sensitive skin

i’ve been using charmin ultra soft for as long as i can remember… for the last few months i’ve noticed that ultra soft is no longer soft but the price of it keeps going up. I’ve given myself micro-abrasions because of house ROUGH this toilet paper has become. You’ve lost a long time customer.

Review from charmin.com
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reply from Customer Care

Thanks for sharing your feedback, and I’m really sorry to hear about your experience with the toilet paper. That’s definitely not the softness you should expect, especially if you’ve used it for years. We appreciate you letting us know, and we’d really like to learn more so we can help. Whenever you have a moment, please reach out to our team directly at 1-800-777-1410 so we can look into this and make things right.

Oct 26, 2025
sinjag1_7017
5 out of 5 stars review

Soft and pretty durable

Honestly, the Charming Bath Roll is pretty solid for the price. It’s soft and gentle, which is a big win for me since I have sensitive skin. It absorbs well, so it gets the job done without any issues. I’ve never had it tear on me, even when it’s wet, which is nice. That said, it’s not super thick like some other brands, so if you’re into a really plush feel, it might not be your fave. Also, the packaging isn’t anything special, and there’s a slight paper smell, but it’s nothing crazy. For the price, though, it’s definitely worth it. It’s simple, does the job, and doesn’t cost a ton. I’d recommend it if you're looking for something basic but reliable.

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Nov 7, 2025
francheismic_8494
5 out of 5 stars review

If it’s with fragrance it’s much better

Charmin Ultra Soft is a premium toilet paper known for its exceptional softness and comfort. It’s thick, absorbent, and gentle on the skin, making it ideal for everyday use. Each roll lasts long and provides a clean, luxurious feel that stands out from regular toilet paper.

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