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Customer reviews for SimpliSafe Outdoor Camera Home Security System for
SimpliSafe Outdoor Camera Home Security System
4.6 out of 5 stars
stars180 ratings110 reviews
  1. 5 stars80% (144)
  2. 4 stars9% (17)
  3. 3 stars3% (6)
  4. 2 stars2% (3)
  5. 1 star6% (10)

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Showing 21-30 of 110 reviews
Dec 27, 2021
jfsal
5 out of 5 stars review

Verified Purchase

Indoor system easy to install and use

The system is easy to setup and use, support is excellent. I haven't installed the outdoor cameras as yet so I can not comment on them. However the indoor system has proven to be very good.

Helpful?6MATFL7797TW13882352311
Jul 16, 2024
Jodie McDuffie
5 out of 5 stars review

Verified Purchase

Simplisafe

Awesome and easy setup

Helpful?6MATFL7797TW13882352311
Sep 23, 2022
TonyG
5 out of 5 stars review

Verified Purchase

Great Smart Door Lock

The door lock is wonderfully simple, sleek and attractive. Installation is simple as well. It's quiet and smooth operating. I'm getting another one for my other door. The touch pad is separate from the lock assembly so can be mounted anywhere nearby with double sided tape or screws, both provided.

Helpful?6MATFL7797TW13882352311
Oct 10, 2023
Bryan
1 out of 5 stars review

Outdoor camera is junk

I purchased this system from Sam's Club and had nothing but issues with the outdoor camera. The internet shows this is a known issue but they have done nothing to correct the issue. When I called SimpliSafe they said they do no honor the warranty when not sold through them directly. The only thing you can do is break down the entire system and take it back to Sam's Club. It amazes me that a company does not stand behind its product. I went with Ring and have had no issues since.

Helpful?6MATFL7797TW13882352311
May 12, 2023
FredC
5 out of 5 stars review

Easy install, settings take some time.

As far as installation, the easiest DIY project I can remember. It takes awhile to get the settings tweaked the way you want them. The detect only people setting work very good on the outdoor cameras. I suggest using for a week without the monitoring service and alarm volumes set to low to get a feel how it respond. The support forum is also helpful for answering detailed questions and what features were added with firmware updates. The cellular backup only works with the upper two tier paid monitoring services, and the only place I could find the signal level was in the keypads diagnostic menu.

Helpful?6MATFL7797TW13882352311
Aug 22, 2022
Jdnels
2 out of 5 stars review

Outdoor cameras are garbage

This is a known issue on the SimpliSafe official forum. I own this system and the outdoor cameras do not record when motion is triggered. There is about a 20 to 30 second delay. So you record a lot of things leaving. This has been discussed all over their website for months and there is no fix. The cameras are actually useless unless you just want to view them realtime.

Helpful?6MATFL7797TW13882352311
Dec 18, 2023
LC
1 out of 5 stars review

Terrible Equipment and Service

We paid hundreds of dollars for Simplisafe equipment maybe two years ago, and it never worked properly. Our neighbor would come get a package of theirs off of our porch and the doorbell wouldn't catch him right in front of it, there was a deer thar walked up to our front porch that it didn't catch, etc. And even when we tried to view live, it would either load ridiculously slowly or lose connection CONSTANTLY when other cameras (baby monitors) and every other device had no connectivity issue at all. So we decided to stop paying the monthly fee when the equipment didn't work anyway, and it always said you didn't have to pay for monitoring if you didn't want to. Well, they changed things, and now I have to pay a self monitoring fee at a minimum just to view the feed from the cameras I paid for. I refuse to do that when we were told we could still use the equipment if we chose not to pay the monthly fee, and I'm mad I have all this useless equipment now

Helpful?6MATFL7797TW13882352311
Dec 24, 2022
Bewley
5 out of 5 stars review

Verified Purchase

Simplisafe

Great product! Great price!

Helpful?6MATFL7797TW13882352311
Dec 29, 2022
Dean
5 out of 5 stars review

Verified Purchase

Simply safe outdoor system

Great price on this system. Wish I would have bought one for my other son.

Helpful?6MATFL7797TW13882352311
Sep 24, 2022
Cee Cee
5 out of 5 stars review

Verified Purchase

Safe Indeed

Purchase this security system to secure my home. Easy install and set up. Cameras work great.

Helpful?6MATFL7797TW13882352311