Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos









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Slightly Disappointed
I wanted to love these so much! I’ve been longing for Caraway pots and pans for a long time now and was SO Happy when I saw these at Sam’s. These cook wonderfully! They’re beautiful and wash clean exceptionally. My biggest fault for them is the handles DO get hot and one of them has already fallen off the lid. I’ve only had this set for a little over a week. Hand wash with Luke warm water and mild soap. I got racks to store them in so they aren’t clanged together. I’ve taken good care. The other kids are holding up so far but it’s not a good look after only a week for them to be falling apart. So very sad.
We are sorry for your experience with the pan set, Jess. Please contact Member Support at (888) 301-0332, and we'll do our best to make this right for you.
Verified Purchase
Buy this cookware set!!!!
I absolutely love this cookware! I had been debating whether to purchase another brand name ceramic cookware set and was waiting for it to go on sale. Then I happened upon this set at Sam’s and decided to purchase it because it was 1-10th the cost! I was pleasantly surprised at the quality and construction of these pieces! I honestly couldn’t tell the difference between this set and the name brand set I was looking to purchase! Definitely happy I purchased this set instead! I saved a ton of money! I purchased the pink and gold set! The color is gorgeous and goes perfectly in my new kitchen! I highly recommend these pots and pans…you won’t be disappointed!
Disappointed
I bought 2 identical sets a few months apart. One for my home by Flagstaff and one for my rental out of town. I loved the white color and the gold handles. My renters really liked them, BUT at home we liked them for the first few months but then the non-stick seemed to not work so well anymore. We also noticed we did not get them all the way clean any longer due to the non stick not working like it should. We don't own a dishwasher so therefore they are washed by hand. Overall I am disappointed because of the nonstick surface wearing off so much sooner than expected. I do really like the look of them!
We are sorry to hear about your experience. To restore the performance of the non-stick surface, we recommend a deep cleaning method. This involves soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are a few other tips to help maintain the nonstick performance. 1) Always use on low to medium heat. 2) Always cool down to room temperature before washing. 3) Avoid sudden temperature change (Thermal Shock) on the cookwares and lids. 4) Keep the open fire just touch the bottom of the pots and avoid open fire climb onto the wall. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.
Nice looking pots but….
These pots are nice to look at but unfortunately the frying pans stick and its so hard to clean. Also anything that drops on the outside of the pot stains. My pots were stained after the first couple of uses. I would upload a photo but it keeps giving an error. I bought 2 sets of these pots and would prob throw them out next year.
We are sorry for your experience with the cookware, Mariam. Here are some tips to help you protect this set.1) Cook using LOW to MEDIUM HEAT ONLY. The leading cause of material to lose non-stick nature is the use of very high temperature. It could be fatal and damages the ceramic layers causing the material to lose its non-stick nature. 2) Always cool down to room temperature before washing, and hand washing is recommended.3) Due to highly efficient heating, the food juice may be carbonized on the ceramic cooking surfaces at high temperatures, forming tiny black dirt marks. To help remove staining, 1. Pour vinegar onto a scrubbing pad and scrub the stain. Vinegar is effective in removing most stains. 2. Make a paste of 1 tablespoon baking soda and 2 tablespoons vinegar in a pan and fill with warm water. Let the pan sit for a few hours, then scrub the stains. Please know you can return all Member’s Mark items for a full refund as part of our 100% Satisfaction Guarantee.
Just what I wanted
This pot and pan set is wonderful! I was looking for a cheaper version than the popular name brand set and this is perfect. I noticed a lot of complaints on here about the quality of the set as well as different dishes sticking to the pots and pans. I think that some of the complaints are due to individuals not taking the time to read the instructions prior to first using the set. It states that you should wash them with warm water, dry them thoroughly, season them with an oil of your choice similar to what you would do with a cast iron set, allow them to cool completely, and rinse them again with warm water and soap. I think if you do this and you never use at a temperature higher than medium you should be fine. It’s also important to know your stove, some people might say medium is a level five and under while others may have to cook at a level six and so forth. There are also several other “do not’s in the care instructions. None of which were absolute deal breakers for me. Ultimately, I have not had any issues with the set. If you’re interested in purchasing I’d encourage you to buy and try it out for yourself.
NOT a quality product
Purchased set 03.25.23 / Received set 03.30.23. I was concerned the moment I opened the box and the fist thing that I saw was a warning to only use low to a maximum medium heat. I am unable to comprehend their logic when it comes to the oven -- How are these pans supposed to be oven safe up to 450 degrees but can't be used on the stove on anything higher than medium??? -- RED FLAG. I decided to take them for a test drive so I opted to make a pot of chili using the 6 quart dutch oven. At no time was the on anything higher than medium low. I made certain to follow the other warning to only used silicone utensils. I even used a silicone ladle when serving it. I washed the pan I only used a washcloth and regular dawn dish soap and water. I dried the pan with a clean dish towel When I went to put the pan up this morning on 04.01.23 I noticed an area on the bottom of the pan that I thought looked like I had missed when I washed it. To my dismay however it was actually the non stick ceramic coating coming off of the pan. I inspected the rest of the pan and discovered another area that was doing the same thing opposite the first on the bottom of the pan. I also noticed that there are many small black (dots) marks on the pan bottom where the ceramic coating is not attached any longer. I will be returning this set tomorrow (04.02.23) to my closest club. Highly disappointed to see the lack of quality that I received.
We are sorry to learn this, Eric, and completely understand your frustration and disappointment in this set. We hope the return process was hassle-free and if you need any further assistance please contact Member Support at (888) 301-0332.
Don’t buy
These pans worked for about 2 weeks. At first they worked well. Now everything sticks, and they are stained inside and out no matter how much i took care of them or scub to clean. I am throwing these away. They look so ugly now. I bouth these in April 2022. It is now November
We are sorry for your experience with the pans, Maria. Please remember that all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time. The pans work best when used on Low or Medium heat and to assist with the cleaning, we recommend using a soft cloth or sponge and handwashing with vinegar.
Didn't hold up at all
I stalked this set for MONTHS because it was constantly sold-out. I finally purchased it and after using it for most of this year, I've come to realize that it sucks. The color is chipping off each piece, and the "non-stick" ceramic is no longer "non-stick". This set isn't for constant, everyday use. I'm so disappointed. It's now my "spare set" as I've since invested in a proper, durable, reputable cookware set.
Horrible
These pans are horrible. The first time I washed them they got ruined the bottom of the pan. They also stick really bad. Don't cook eggs, meat, or fish in them. I only like the 2 pots from this set. I looked at a lot of reviews about how people love these but do not trust them. They are not worth it. I would rather spend my $160 on 1 or 2 great pans.
We are sorry for your experience with the cookware, Mercy. Here are some tips to help you protect this set. 1) Cook using LOW to MEDIUM HEAT ONLY. The leading cause of material to lose non-stick nature is the use of very high temperature. It could be fatal and damages the ceramic layers causing the material to lose its non-stick nature. 2) Always cool down to room temperature before washing, and hand washing is recommended.3) Due to highly efficient heating, the food juice may be carbonized on the ceramic cooking surfaces at high temperatures, forming tiny black dirt marks. To help remove staining, 1. Pour vinegar onto a scrubbing pad and scrub the stain. Vinegar is effective in removing most stains. 2. Make a paste of 1 tablespoon baking soda and 2 tablespoons vinegar in a pan and fill with warm water. Let the pan sit for a few hours, then scrub the stains. Please know you can return all Member’s Mark items for a full refund as part of our 100% Satisfaction Guarantee.
To the dumb people saying they stick
These are amazing sets and have been using over a year now. It blatantly says on the care instructions not to use non stick spray or will cause sticky residue that is hard to remove !! So if you want them to last follow the care instructions and don't cook on high. Super easy reading directions and beautiful set
