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Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set for
Member's Mark 11-Piece Modern Ceramic Cookware Set
4.4 out of 5 stars
stars
2,369 ratings1,132 reviews
  1. 5 stars77% (1,827)
  2. 4 stars7% (156)
  3. 3 stars5% (117)
  4. 2 stars4% (98)
  5. 1 star7% (171)

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Showing 1,061-1,070 of 1,132 reviews
Feb 21, 2022
Reviewer name: Jenn
2 out of 5 stars
2 out of 5 stars review

Nothing good beyond the looks

This set is gorgeous. However that’s it. The handles are HOT near the pot, they are super heavy and you need a good grip, I tried picking up my frying pan and grabbed the handle but realized I have to either hold it near the tip or put a glove on. Then I used the pot with the strainer and went to lift that pot top and it was burning hot! I shouldn’t have to wear a glove to take a top off a pot. My Rachael Ray set is going back in the cabinets and this is going back to the store. The last straw was how it cooks. A simple egg over easy that I make every weekend as a treat for my elderly father was overcooked. First I had it on low-medium as the instructions tell you this is the best temp, it was taking forever to even look like it was going to heat up. I raised it up a little and next thing I knew they were smooshed messes!

Helpful?126TMDE7O1CX13881702795
Nov 29, 2022
Reviewer name: Nicole
2 out of 5 stars
2 out of 5 stars review

invest in better

Ordered the black pans and was super excited they were beautiful. After a few washes they completely faded to medium/dark blue. I was offered either 10% of my price back or to exchange for the same color (which obviously would have the same issue) or return completely. Not impressed with costumer service and will no longer purchase more pricey things

Helpful?126TMDE7O1CX13881702795
reply from Member's Mark

Nicole, we are sorry to learn about your experience with the cookware set as this is not what we want for our Members. Please contact Member Support at (888) 301-0332 and we'll try to make this right for you.

Feb 7, 2024
Reviewer name: Michie
1 out of 5 stars
1 out of 5 stars review

The worst set of pans I've ever owned

In the first week the pan was stained, even though I was careful and used a silicone spoon the pan was scratched and peeling! How am I going to cook with bits of ceramic falling off the lid and into the food? I have photos and videos, it's horrible. I don't recommend it. I regret not buying from Ninja!

Helpful?126TMDE7O1CX13881702795
reply from Member's Mark Team

We are sorry to hear about your experience, Michie, and thank you for following the care instruction. We have more tips for you to protect this set. 1) Always use low to medium heat. 2) Always cool down to room temperature before washing. 3) Hand washing recommended though dishwasher safe. 4) Do not use corrosive cleaning products such as bleach, acids, oven cleaners, etching, etc. they will seriously damage the non-stick coating and deteriorate the finish. 5) Avoid sudden temperature change (thermal shock) on the cookwares and lids. 6) Avoid sliding accross the stovetops and place it carefully on and off the stovetops. For more details, please refer to the instruction manual. If you are still unhappy, please know you can exchange or return this set for a full refund as part of the Member's Mark 100% Satisfaction Gurantee.

Jan 5, 2022
Reviewer name: Julie
3 out of 5 stars
3 out of 5 stars review

not worth the hype or wait

So I have patiently waited checking everyday for the cream to come back in stock (since it sold out in hours of launch). I finally gave up bought the gray. The color is not as shown on line. It is a very dark gray not light. I own the other brand that everyone covets and though the Sams is a nice dupe the color is not as pretty.

Helpful?126TMDE7O1CX13881702795
Jan 22, 2023
Reviewer name: Kitchen Explorer
5 out of 5 stars
5 out of 5 stars review

Love, love, love!

I purchased this set back in November and so far it has treated us well! We love the color and we have had no issues regarding any food sticking to the cookware. Every piece washes up nicely with mild soap and warm water. Needless to say, I'm SO glad that we invested in these rather than other, more expensive, colored ceramic cookware on the market that we were tempted to purchase before finding these.

Helpful?126TMDE7O1CX13881702795
Jul 3, 2023
Reviewer name: Nikki
4 out of 5 stars
4 out of 5 stars review

Love them but have to return them

These pans are awesome I love them but unfortunately the holes on the lids are big enough that Flys have got into the food, it's happened to me 3 times now and i have to throw our whole dinner to the dogs, I will be sadly be returning them this weekend

Helpful?126TMDE7O1CX13881702795
reply from Member's Mark

We apologize for any inconvenience you may have experienced, Nikki. We appreciate your suggestion and will definitely take it into consideration. Thank you for bringing it to our attention.

Feb 17, 2023
Reviewer name: AgentJT
2 out of 5 stars
2 out of 5 stars review

Does Not Work with Induction.

I recently upgraded my appliances to GE Cafe with an induction stovetop. I've had these pans for 3-4 months and have already loss it's non-stick. Coating is still there but eggs are sticking. Now with the new stovetop I can't even use them. Misleading advertising

Helpful?126TMDE7O1CX13881702795
reply from Member's Mark

We are sorry to hear about your experience. Here are some tips for you to maintain the superior nonstick performance. Always cook in LOW TO MEDIUM HEAT. HAND WASHING RECOMMENDED though DISHWASHER SAFE. Always cool down to room temperature before hand washing. The use of high heat and a sudden temperature change, thermal shock, can cause metal fatigue, warping, deformation, nonstick deterioration, chipping, discoloration. Never use hard objects on the nonstick surface. However, a deep cleaning of the non-stick surface can help restore performance. This may include soaking overnight in hot, soapy water and then thoroughly washing the surface the next morning. Please remember you can return this set anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Dec 10, 2021
Reviewer name: Bee
4 out of 5 stars
4 out of 5 stars review

inaccurate color description- Terra cotta

Ordered these on drop day and couldn’t wait to get them. Day after ordering I felt hesitation in color choice but waited to receive them before making a final decision. The Terra cotta color originally ordered is definitely not accurate. The color is more of a peach color with pink tones. Returned and hoping to score green at next restock.

Helpful?126TMDE7O1CX13881702795
Oct 8, 2022
Reviewer name: LittleE
1 out of 5 stars
1 out of 5 stars review

Disappointed

I ordered the black set but when it arrived the set was gray. Doesn’t match anything in my kitchen. The website stills says they are available in black to ship but customer service said they could only offer a refund so I will probably keep them as I need new pans. I will never buy anything from Sam’s club ever again. This was such a wast of money and their customer service was slow and not helpful. Do NOT order!

Helpful?126TMDE7O1CX13881702795
reply from Member's Mark

We are sorry to learn about your experience, LittleE. Please contact Member Support at (888) 301-0332, and we'll do our best to make this right for you.

Feb 20, 2022
Reviewer name: Em
1 out of 5 stars
1 out of 5 stars review

Just got mine today--

The first pot I unpacked had been damaged, and not just a small one either. I'm returning them, and not replacing. That box is heavy. I could hardly get it in the house, and have to have someone help me take it back. Just way too much trouble for something that took forever for me to order. I couldn't deal with another defective one.

Helpful?126TMDE7O1CX13881702795