Customer reviews for Zinus Night Therapy 12" Medium Gel-Infused Memory Foam Mattress forVery Happy with Purchase
I needed a new mattress because of back pain. After visiting mattress stores, I was confident I wanted a memory foam mattress. I scoured the web for reviews and eventually decided on the Night Therapy Elite 12" memory foam mattress. I've never been happier with a purchase. I have two bulging discs in my lower back. I have had zero back pain on this mattress. My husband did have some initial back pain, but we got him a memory foam pillow (I already had one) which helped align his spine while laying on the mattress and the back pain went away. As for whether or not it sleeps "hot", I can't say. I'm always super hot when I sleep. But I don't feel any more hot than on the last mattress. Also, our sheets just fit on this mattress. You may need the deep pocket sheets if you go for a mattress taller than the 12". Of course, you can't beat the value. I don't remember if there was an option to pick this item up in the store, but it was worth it to pay the minimal shipping price and have it shipped to our home. It took two of us to move it. It was easy to take out of the packaging and set up. After setting it up I noticed a slight odor, but it was gone within a few days and didn't prevent us from sleeping on it the first night. We are both very sensitive to odors. If you have pets, good luck keeping them off this bed. I would recommend this bed to anyone looking for a memory foam mattress.
STILL the most comfy bed we've ever owned...
Originally purchased for ourselves about a year ago, we are now in the process of upgrading ALL 8 beds in our weekly furnished rentals in Surprise AZ to this bed. 2 of our guests were so happy, THEY ordered this bed after their stay. You will want to lay it on a hard flat surface, not a box spring. It has gel, so you will sleep cooler than on a standard memory foam OR conventional mattress ( this was my main reason for ordering ). Make sure you get a good pillow. We are now using memory foam 1 piece ( like a sheetcake ) pillow, not the bread crumbs. The 1 piece will give you more consistent support, always the same height. Your neck will thank you. We have found that the 1 that looks a LITTLE like a horseshoe has been the most comfortable. Purchased from a different warehouse.
Surprised!
I was a bit concerned about ordering a bed online that came in a box but I was very happily surprised. It was easy to get out of the packaging and sprung up instantly and has been extremely comfortableto sleep on. I have a bad hip and have used the Sleep Number in the past and this is much better. I am very happy with my purchase.
Not as described
Says it is firm but is not. Bed is soft and spongy, not we were looking for so returned it to sams with no problems (other than loosing shipping cost). Bought a 'soft' version of name brand foam mattress and it is much firmer than this. If soft and sinking is what your looking for than this is a good buy.
Very Good Product
I was originally all over the place on this product trying to figure aout what would be the best purchase, either this "MyGel" product or a slightly cheaper version of a memory foam mattress Sam's also offers. Let me say that I am thrilled with my purchase of this product! It was a great choice and it is as comfortable as you can imagine. No back issues, no dead spots, just pure comfort. Friends who have slept on it always rave about the comfort. I put a very thin Waterproof mattress cover on it to avoid staining the cotton cover in case of spills or anything, and it has not affected the comfort at all. Not too hard or soft and one of the best purchases I have made in a long time. Would give it 5 stars but for unsure how long it will last. So far I have it 4 months and it remains great! I highly recommend this product for the quality vs. the money spent.
Love this mattress
We bought a King sized (13" I think) Night Therapy Elite and LOVE it. Needed a queen size for spare bedroom. I went to Sams (in store) and bought a SERTA Mattress or bed in a box (it was called "In a Box") off the shelf, since we had such good luck with these new mattresses. Not thinking there would be much difference with brands. When I unboxed it, it was FOLDED and when it unfolded it left a huge crease bump down the center from head to toe. I went back and bought another, in case it was a fluke. It wasn't. Second SERTA did the same thing. You can SEE the crease in the attached pic. Now, I have TWO mattress to return and that's a big pain because now they are not vacuum sealed and hard to return. I went online and looked at the exact brand of King we had ordered and bought the queen size version of the Night Therapy ...that ROLLED out of the box. Ordered that. It arrived quickly and ROLLED out like a DREAM. It's extremely comfortable and I'm so glad I have TWO now. Our guests will thank us. It will be Night Therapy Brands for us from now on.
Do it Again
Shipping was good, fast, delivered when said would. Set up of bed was great, not much smell, gone in 24 hours what little there was. 12 inch is all the fitted sheets want to do to fit, glad did not go bigger. Having hip pain usually and back pain on old bed, back pain was not there next morning. Not much motion to bed, so wife turning over is not noticed. Bed is soft on the side when putting on socks, but when lay down it is great. Planning on buying one more for the guest room, and one for the cabin. Price compared to furniture store was much cheaper, easier to read online the description than listen to store clerk. I do wish it were made in the USA and not China, I would pay a little more if it were.
Used to be great - now too hard
I have bought four of these beds starting in 2014 and have recommended them to others who have purchased them, all very happy with the feel and comfort. I still love my first one purchased in 2014. The last one bought in 2021 was so hard we had to put a foam topper on it to make it tolerable. I suspect that the design and/or manufacturer (used to be a Zinus brand) has changed. Don't recommend it unless you like a very firm mattress.
Hello DNorton9, it’s disappointing to hear that we didn’t meet your expectations with the Memory Foam Mattress and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.
Don't waste your money
Purchased this a week ago. Was excited as we have couple Zinus mattresses. I should have ordered this straight from Zinus instead! Who knows how long this was packed in the box. It's been 6 days & still not expanded all the way, suppose to be a 12 inch but only up to 9 so far. Got on the Zinus website & did all they suggested to help it expand, it's lumpy & the corners are all hard. Going to send it back, very disappointed.
Hello Carol, We apologize you are experiencing decompression issues with your mattress. If you are within your return period with Sam's club please contact them directly as they will be ones responsible of processing a return or exchange for you on the defective mattress. Thank you.
Packaging Causes Creases
This mattress was packaged wrong. I have bought two Mem Foam beds from "Bed in a Box" in Tennesse that are wonderful. They come vacuumed flat and rolled to fit in box. When un-packaged they regain the proper shape evenly. This one from Night Therapy was folded in two places and where the folds were, caused damage to the foam and has still not flattened out. There are two creases across the mattress about 18 inches from each end, giving it a slight wavy top surface. It has been sleeping OK, but I question how long that will last with the crushed foam at the shipping folds. I will buy my next one from Bedinabox.com, a little more money but a proven quality product made in the USA!