We had an expensive Serta traditional mattress which disappointed us from the start, but had no way of returning. After 2 years we couldn't stand it anymore and despite wasting all that money decided to try one from Sam's due to their great return policy. Never had a memory foam mattress before, was worried it would be too hot. We should have bought this long ago! What a difference. We both sleep better, and realize now that a lot of our morning stiffness and aches were due to the mattress. Very comfortable, very soothing, thinking of replacing 2 guest beds with this mattress. Per the other reviews we did let it air out in a guest bedroom for 24 hours after unpacking it - not a super strong odor, it bothered my husband more than me. It came right to our door, didn't need to be home, and easy for 2 people to unpack. The reviews were very helpful in making our decision but we noticed most were made under one month, so wanted to wait to see how we liked it after a longer period. Very happy with this purchase, and the price was great too. Most of all we were sold by Sam's return policy, which made it a no-risk purchase of something we couldn't physically touch or see ahead of time.

I have to say, at first I was not sure about ordering a bed online without trying it first. But the details on the materials that make up the bed and the cost for such quality. This was a driving force to purchase this product. I am glad that I did, the first night sleep was something that my body really missed. I have been able to sleep through the night and feel rested and refreshed in the morning. Again the Best Investment I have made in a very long time. I have already told several friends about this bed and hope they will really consider and purchase one for themselves.

Purchased this a week ago. Was excited as we have couple Zinus mattresses. I should have ordered this straight from Zinus instead! Who knows how long this was packed in the box. It's been 6 days & still not expanded all the way, suppose to be a 12 inch but only up to 9 so far. Got on the Zinus website & did all they suggested to help it expand, it's lumpy & the corners are all hard. Going to send it back, very disappointed.

Originally purchased for ourselves about a year ago, we are now in the process of upgrading ALL 8 beds in our weekly furnished rentals in Surprise AZ to this bed. 2 of our guests were so happy, THEY ordered this bed after their stay. You will want to lay it on a hard flat surface, not a box spring. It has gel, so you will sleep cooler than on a standard memory foam OR conventional mattress ( this was my main reason for ordering ). Make sure you get a good pillow. We are now using memory foam 1 piece ( like a sheetcake ) pillow, not the bread crumbs. The 1 piece will give you more consistent support, always the same height. Your neck will thank you. We have found that the 1 that looks a LITTLE like a horseshoe has been the most comfortable. Purchased from a different warehouse.

I have bought four of these beds starting in 2014 and have recommended them to others who have purchased them, all very happy with the feel and comfort. I still love my first one purchased in 2014. The last one bought in 2021 was so hard we had to put a foam topper on it to make it tolerable. I suspect that the design and/or manufacturer (used to be a Zinus brand) has changed. Don't recommend it unless you like a very firm mattress.

My husband and I Love this bed! It is the most comfortable bed we ever had. This Night Therapy Elite 12" Ultimate Memory Foam Mattress - Queen is worth the money. We both had problems sleeping and now, when we go to sleep, we fall into a deep sleep. Finally getting the rest we need. You will need to let it air out because of the smell it has. The more you leave the sheets off the bed when not in use, the quicker that smell will be gone. Extremely satisfied with our purchase and hope our bed lasts a long time. I wrote this review because it helps us decide whether something is worth purchasing or not. Hope my review has helped you.

We had been needing a new mattress and we decided to take the plunge and go with this one based on the review and online research. We had never owned a bed-in-a-box memory foam mattress apart from a topper we were using in our old mattress.. The mattress arrived quickly, it was well packed, it took shape quickly, and there was no off-gassing--so I thought we were off to a good start.... That's the end of the good news since I've been trying to sleep on this thing for a week and have NOT had one good nights sleep! This thing sleeps HOT, so I keep tossing and turning and waking up multiple times in the middle of the night because I'm baking from my own body heat. Not even turning down the AC or having the ceiling fan on lets me get comfortable. Lucikly we kept our old spring mattress and I finally got a good night's rest. We gave this thing a decent try and I was expecting a lot more based on the reviews, but ti's going back to the store this weekend and it's back to square one for us trying to find a good mattress.

Me 65yr 250lbs, Wife 62yr 160lb Best mattress we have owned in our 40yr marriage ! It is on the firm side. But unlike an innerspring mattress, the foam forms around your pressure points. We have foam mattresses in an R/V and a guest room. This is the best one of the three. The only con to to this whole purchase is that it has been my experience with Sams Club online purchases their tracking leaves a lot to be desired.

Says it is firm but is not. Bed is soft and spongy, not we were looking for so returned it to sams with no problems (other than loosing shipping cost). Bought a 'soft' version of name brand foam mattress and it is much firmer than this. If soft and sinking is what your looking for than this is a good buy.

Just like previous ratings the mattress didn’t fully expand on 1 end. Plus, it looked like it had speed bumps across it. We turned it upside down for a couple of days and it helped but after a week it still hasn’t completely expanded on 1 end. We haven’t slept on it but it’s comfortable to lay on.