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Customer reviews for LG 18 cu. ft. Top Mount Refrigerator for
LG 18 cu. ft. Top Mount Refrigerator
3.8 out of 5 stars
stars
40 ratings40 reviews
  1. 5 stars65% (26)
  2. 4 stars3% (1)
  3. 3 stars3% (1)
  4. 2 stars10% (4)
  5. 1 star20% (8)

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Showing 11-20 of 40 reviews
Aug 31, 2026
Reviewer name: Taken4a
1 out of 5 stars
1 out of 5 stars review

Product doesn't work

Ice maker defective and LG will not honor warranty.

Review from lg.com
Helpful?2XP6X09IO7UA13881308861
reply from LG

Hello. Thank you for taking the time to share your review regarding your LG LT18S2100S Refrigerator. We appreciate you sharing your experience with the ice maker and your warranty inquiry. For future reference on troubleshooting steps, ensure that the ice maker power switch is turned on and check that the water supply line is fully connected and unobstructed. You can also view our detailed guide for ice maker troubleshooting at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOoor3j77kgKb9lZvfNgxjJGx8RqgOa7Pruf5TNrvzZX1Dff6x6mB. We are committed to assisting you with your appliance and exploring available options for your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Nov 21, 2025
Reviewer name: KHALIL
1 out of 5 stars
1 out of 5 stars review

horrible LG customer service

it is horrible quality and never buy LG again. I bought 5 years warranty. it is drama circle between LG, sams club and Allstate. the worst is LG. never stand by their quality.

Helpful?2XP6X09IO7UA13881308861
reply from LG Digital Customer Care

Hi, Khalil. Thank you for sharing your experience with us. We understand how important it is to have your LG Refrigerator (LT18S2100) model performing reliably, especially with a warranty in place.<br /><br />For this model, one helpful step is to check that the unit is properly leveled and that the power connection is secure, as imbalance or loose connections can affect performance. You can also review additional support resources here: https://www.lg.com/us/support.<br /><br />If you’d like us to look into your warranty situation and assist further, please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so we can help coordinate next steps. ^Juvy

May 29, 2024
Reviewer name: Kimberly82
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect LG Refrigerator

I recently had to down size do to a move and bought a LG model # LT 1S2100S. It's great. LG Refrigerators are the best I have to say.

Review from lg.com
Helpful?2XP6X09IO7UA13881308861
reply from LG Digital Care Team

Hi Kimberly, thank you for sharing your experience with us. We understand you’re enjoying your 18 cu. ft. Garage Ready Top Freezer Refrigerator model LT18S2100S, and it’s great to hear it’s been the perfect fit after your move. The reliable cooling and practical design make it a strong choice, and we appreciate your kind words about LG refrigerators. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Sep 3, 2025
Reviewer name: E Goh
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not a normal dimension - not know when purchased

Too deep in horizontal dimension. Difficult accessing reach the back part of the fridge from inside.

Review from lg.com/ca
Helpful?2XP6X09IO7UA13881308861
reply from LG CareQ

Dear Valued Customer, Thank you for sharing your feedback regarding the LG LT18S2100S refrigerator. We understand how important ease of access is when using your appliance, and we’re sorry to hear that the depth of the fridge has made reaching the back more difficult than expected. Your input is valuable to us as it helps improve our products and design. If you have any questions or need assistance with organizing the interior for better accessibility, please don’t hesitate to reach out. We're here to help! Thank you again for your feedback and for choosing LG.

Oct 11, 2024
Reviewer name: Waytoomanychores
5 out of 5 stars
5 out of 5 stars review

No door bounce! Works well

Old fridge ran all the time. Went to a big box store to shop fridges. This was the only fridge where the top door didnt bounce when closed bottom door. Bought and have had for 3 months. Good space inside. Bottom drawer good size. No small deli drawer but gives me a lot more shelf space. Keeps everything really cold. Actually had to turn down from setting it came with since food was very cold. Door holds good sized bottles. Freezer works well and decent size. Very happy with my purchase.

Review from lg.com
Helpful?2XP6X09IO7UA13881308861
reply from LG

Hello! We appreciate you sharing your experience with your LG Refrigerator. It’s great to hear how well it’s performing after three months — from the steady cooling power to the roomy interior and that solid bottom drawer. The door design clearly made an impression at the store, and it’s awesome to know it’s still delivering the smooth, bounce‑free close you were looking for. Extra shelf space, strong bottle storage, and a freezer that keeps up with your needs all make this LG unit a standout choice! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 11, 2024
Reviewer name: Lisa0333
5 out of 5 stars
5 out of 5 stars review

Great fridge!

[This review was collected as part of a promotion.] We have placed the fridge in our kitchen instead of garage. There are some points which we loved out this fridge. The fridge is very spacious. There’s so much room inside, but every single shelve is easily reachable. Even though this kind of fridge is generally used in garages, the design is very modern and slick, so that it does not intervene with our kitchen interior. Unlike our previous fridge, the fridge is unbelievably quiet so it’s perfect for open plan living places as we have open kitchen. **I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG**

Review from lg.com
Helpful?2XP6X09IO7UA13881308861
Sep 28, 2024
Reviewer name: Anfo
2 out of 5 stars
2 out of 5 stars review

Not ecstatic

[This review was collected as part of a promotion.] I bought this a month ago to replace my home's refrigerator. Overall, I am not ecstatic about this refrigerator: 1. The shelves' heights do not adjust as advertised - only one shelf is adjustable, and only about 1" at that. 2. The door shelves' heights do not adjust, at all. 3. There is only one fruit and vegetable drawer. 4. The vegetable drawer does not open very far, making it difficult to put and remove items in and from the drawer. 5. The refrigerator section is low, requiring one to bend down to put items in and get items out, and then you have to be careful not to bump your head on the freezer when you stand up. 6. The doors do not self-close. On the plus side, it is very quiet and energy efficient.

Review from lg.com
Helpful?2XP6X09IO7UA13881308861
reply from LG Digital Care Team

Hey there! Thanks for sharing your feedback with us. We're constantly seeking ways to make things even better, and your input means the world to us. We're thrilled that you're loving how quiet and energy-efficient it is, and we're excited about the years ahead working together. If you ever need a hand, just give us a shout. We've got your back! ~Ivy

Sep 9, 2024
Reviewer name: ljbeutler
5 out of 5 stars
5 out of 5 stars review

Great Source

[This review was collected as part of a promotion.] I bought this about a month ago, and LG was the place to buy. Not only was the fridge the top rated in its class, but LG also shipped it and hauled away my old fridge for free! This placed the stainless model through LG as far less expensive than the base model through other sellers.

Review from lg.com
Helpful?2XP6X09IO7UA13881308861
reply from LG

Hello! We’re excited to hear your LG Refrigerator has been such a standout choice. Getting a top‑rated model and enjoying free delivery plus haul‑away definitely makes the upgrade even sweeter! Thanks for choosing LG! #LifesGood ^James

Jul 8, 2024
Reviewer name: Jay Kim
5 out of 5 stars
5 out of 5 stars review

Excellent Product

[This review was collected as part of a promotion.] I acquired a LT18S2100S two weeks ago and was very pleased with the professionalism that the installation preformed. I am now experiencing a much pleasant with the calm as well as no vibration noise. And I feel savings in the electricity due to the energy saving technology. The door also works very smoothly when opened and closed and has no impact, so it is more durable than any other products, so it seems that it can be used for a long time. Should have got this refrigerator system sooner, but I am very happy I got it now.

Review from lg.com
Helpful?2XP6X09IO7UA13881308861
Sep 17, 2024
Reviewer name: NBud
5 out of 5 stars
5 out of 5 stars review

New Garage Fridge

[This review was collected as part of a promotion.] I had been shopping for a new refrigerator for the garage as a back up to the main kitchen unit and for cold beverages convenient to the outside. This unit was the perfect size and is simple and straightforward. Of not is a feature that runs a fan to circulate air and reduce condensation.

Review from lg.com
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reply from LG Digital Care Team

Hi there, thanks for sharing your experience. It’s great to hear your LG LT18S2100S has been the perfect fit for your garage — simple, practical, and just the right size for extra storage and cold drinks. The added air‑circulation feature is a nice touch for keeping things consistent inside. If you ever have questions or need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich