Comfortable, not too soft, not too firm, medium firmness. Doesn't come with a frame or mattress box. Delivery is awesome, they suck all the air out of the mattress and fold it inside a box that fits in the back seat of a 4D sedan. Very happy with this purchase.

I recieved this mattress on Feb 5th and it is Feb 28th and it still hasn't reached 13". It is only 10" and the most uncomfortable mattress I have owned. Please avoid this mattress unless you can get it wthout it coming in a box. I don't see how they fit this huge mattress in a box 10 times smaller than the mattress itself. Mattress in a box= bad bad bad idea.

I bought this mattress to replace a piece if junk I got from a rent to own store. I like the fact that it is higher than my last mattress. there was a light odor after unpacking but dissipated after a few hours. the mattress does not seem firm when you first lie on it but then you feel the firmness, which isnt too bad. I think it was an excellent buy and I recommend. my sleep has been very comfortable.

We bought this mattress for my son's bed (12 years old). Although we were shocked at how it came by Fed Ex in a BOX, rolled up....it rolled out of the box into shape immediately. I would recommend bringing the box TO the bed before opening it so the mattress falls out & opens up. That's what we did & it was fine. It had a chemical smell at first, but went away. It is a firm mattress, but comfy also. It's not that HARD mattress that I've tested in stores labeled Firm. It IS cushiony & comfortable. My son LOVES it! I would recommend this mattress for the money. We are satisfied.

Thanks to all the reviews that preceded me. Your reviews helped me tremendously. This mattress is everything you said it would be. So very comfortable. I am sleeping all night long and don't want to get up the next day :) I will always purchase this mattress! You will not go wrong by buying this mattress. I have already recommended it to family and friends.

I only gave this a 1 star because the description is misleading. I measured the height of the mattress and it is only 10.5". It's been close to a month and it's still 10.5" I contacted Zinus in writing and they have yet contacted me regarding the height difference. 2.5" is a big difference and a big difference in price. The mattress is good according to my daughter, but I'm a consumer advocate and if we are not getting what we pay for then we are being cheated. Zinus should have addressed this issue by writing back or have an answer for me, but no. I called Sam's Club and Sam's Club says to bring it back and I can get my refund. Well, the mattress is quite heavy and I don't have a truck. But I applaud Sam's Club for their great consumer service, but this review is regarding the 13" queen mattress.

This is an incredible bed for the cost. It's amazing how quickly it fills with air after you remove the plastic. It's perfect for us because we have a low ceiling in our stairwell which we can't get a large box spring through. The frame comes in a fairly small box, so that's not a problem either. But it must be ordered separately, so you need to be aware of that.

I boght twobofvthese mattressess 9/2/2023. They were pyrchased for my guest rooms and wasn't used till the week of 11/2/2023 when I haf out of town guest for my husbands death. I bought them because I thought they would be firm but not hard and made with coil springs I thought woul be petfact. However they are very very soft. If you try sitting on the side of the bed, it compresses easyily whhere you could slide off the bed. I've never had a bed so soft. In addition one of the mattresses is sagging in the middle. Worst experience with a mattress. Unless your buying something that you want to sink into, stay clear of these.

I'm laying on this bed right now and it's pretty comfortable. It almost feels like a memory foam. I just bought this item so time will tell if it holds up. When it arrived I thought there was NO WAY that a queen sized bed was in the box. But when I opened the box a taco like bed sprung open and inflated in under a minute. If you're looking for a cheap quality bed search no more.

We were in the market for a new mattress as our old one was too well worn. After finding this mattress online on this website and reading the reviews, we decided to give it it a try. Overall I find the mattress to be very comfortable - soft yet firm - and sleep very well on it. Only problem I have with it is that the edges are not very firm and have a tendency to sag under my weight.