Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
Back to item details
4.6 out of 5 stars
stars
5,529 ratings1,576 reviews
  1. 5 stars80% (4,399)
  2. 4 stars11% (613)
  3. 3 stars4% (203)
  4. 2 stars2% (96)
  5. 1 star4% (218)

Member photos

  • +67 images
Sort by |
Showing 271-280 of 1,576 reviews
Sep 22, 2021
Nancy
1 out of 5 stars review

Bring Back the Old Ones

These do not provide total protection, nor is the sizing accurate. Bring back the old style which offered better protection and a better fit.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Hi Nancy. We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Jan 24, 2023
Lyn T
5 out of 5 stars review

Verified Purchase

Perfect and affordable

My mom has been using this product for years. Very affordable compared to other brands and just as effective.

Helpful?5GU7CLX9CFHV13881114383
Jul 3, 2021
LAE
2 out of 5 stars review

Size change in new product.

Size Small is now way too small. Size change is drastic and won’t fit my daughter. I liked the new smaller box but not the product.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Afternoon lae. Thank you for your feedback. I recommend trying the new Women’s Medium which fits waist sizes 31-37 inches, pant size 8-16, and fits a weight range of 115-190 lbs. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size for your daughter.

Aug 15, 2021
Lisa
3 out of 5 stars review

New ones are the worst.

I have been using these for my 72 year old mom for 3 years. The new diapers are the worst. They don't hold and they are so baggy.. disgusting...

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Hi Lisa. Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Nov 4, 2024
Greg Landa
4 out of 5 stars review

Verified Purchase

Adult Briefs

There for my mother who has dementia The Home were she is at thinks there satisfactory better than others

Helpful?5GU7CLX9CFHV13881114383
Nov 6, 2021
Lucy
1 out of 5 stars review

Go back to the beige ones

Not happy with the new pink one's smaller & fit different Please change back even if you have to charge more

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Hi Lucy! Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Apr 21, 2024
jaybird 9
5 out of 5 stars review

Verified Purchase

Sams and Wal-Mart are my go to brands.

Tried them all. Not as much absorbant material but seals better at legs. Helps keep any pad leakage inside.

Helpful?5GU7CLX9CFHV13881114383
Oct 16, 2021
m303
1 out of 5 stars review

Bad size change

Designed by a designer, not a wearer! Old S-M was fine, comfortable fit. New M is so tight it makes my skin erupt in itches!

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Thank you for your feedback. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Nov 19, 2023
Depgale
5 out of 5 stars review

Verified Purchase

Comfortable, good quality

94 year old Mom loves them. Are as good as name brand, more expensive underwear. Soft and good quality.

Helpful?5GU7CLX9CFHV13881114383
Nov 12, 2023
Dee
5 out of 5 stars review

Verified Purchase

Great fit compared to other brands

Gathers great around the legs, which is needed for when dealing with my elderly love one with Alzheimer’s.

Helpful?5GU7CLX9CFHV13881114383