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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Women, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Women, Choose Size
4.6 out of 5 stars
stars
5,591 ratings1,591 reviews
  1. 5 stars80% (4,449)
  2. 4 stars11% (618)
  3. 3 stars4% (205)
  4. 2 stars2% (97)
  5. 1 star4% (222)

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Showing 111-120 of 1,591 reviews
Sep 20, 2021
Reviewer name: Hill
1 out of 5 stars
1 out of 5 stars review

Horrible product

I bought these for my 85yr old mother in law. I followed the size quide and it said she would wear a small. Took these home and waisted at least 5 trying to get them pulled up on her. They ripped every time. I was very disappointed and returned them. I will go back to buying the Walmart brand that I know fits and won't tear every time we put one on.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Sep 15, 2021
Reviewer name: Kathryn
1 out of 5 stars
1 out of 5 stars review

You shouldn't have changed them.

I have purchased your briefs for quite a while for my adult handicapped daughter to wear to bed and was very pleased with them in the past. Why did you change them? I suppose with inflation, you needed to reduce costs, but reducing the size and quality of your product was not a good decision. You could have raised the price or reduced the number in the box. I wouldn't have liked it, but I probably would have continued to buy your product. Now, I need to look for something else.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Kathryn. We are sorry to hear about your daughter's experience with sizing as we want our underwear to fit and perform their best for you. We promise to refund or replace any item you find unsatisfactory until you find the best size. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jan 8, 2023
Reviewer name: Annsplans
3 out of 5 stars
3 out of 5 stars review

Nice material but needs odor control

I had been a regular user of the Walmart "Assurance" brand of incontinence underwear, but decided to try Sam's Club store brand. At first, I was pleased to note the material used was softer and a nice upgrade. Unfortunately, as I used them, I couldn't help but notice the lack of the odor control feature, which is advertised on the "Assurance" brand wrapping/boxes. I've gone back to using Assurance, and the odor issue is no longer a problem. It's too bad that this otherwise nice disposable underwear lacks the odor control feature.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Ann. Thank you for your feedback. We are sorry to hear about your experience while wearing the Members Mark Protective Underwear. We'd like to obtain more product information so if you have the time please call us at 888-301-0332. We look forward to hearing from you.

Jul 15, 2021
Reviewer name: Pam
1 out of 5 stars
1 out of 5 stars review

Worthless

Have been buying Members Mark Underwear for my mom for a number of years. Was very happy with product. Did it’s job of keeping her dry. Just bought my first package of the new Members Mark Underwear. They are worthless!!! She is completely wet within a hour. Very poor fit. Will not be buying these again.

Helpful?5GU7CLX9CFHV13881114383
reply from Consumer Relations

Good Morning Pam. We are sorry to hear about your experience with leakage as we want our underwear to perform their best for you. We will pass your comments to our team, but we encourage you to call us at 888-301-0332 so we can make sure it is the right size for your mom. We would also like to obtain important lot code information and retrieve them for review to make sure they are performing as intended. We look forward to hearing from you.

Mar 16, 2026
Reviewer name: JOHANNA
5 out of 5 stars
5 out of 5 stars review

Lifesaver!

I bought these at the beginning of a long bout with pneumonia. I've used light absorbency pads for a long time, but with deep unrelenting coughing I felt like I just couldn't control myself. These have been such a lifesaver. I hope I don't have to repurchase after the pneumonia has cleared up, but I'm so thankful for them during these coughing fits! Thank you MM, another product well done.

Helpful?5GU7CLX9CFHV13881114383
Mar 18, 2025
Reviewer name: S C
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Doesn't shred.

M Fits pretty good. The sides don't shred as easily as Assurance. It stands up to repeated pulling up and down of underwear. Absorbs and holds up well. I have incontinence w urgency. This gives me confidence, just in case. I have recommended. Price is better than Assurance also. I didn't like Depends. Overrated and I didn't care for the front 'tag'. I've put them on backwards without thinking. I don't want to think about..oh yeah, this is the one with the tag in the front. I'm not advertising a designer name brand incontinence product. They're not Calvins! :D Ish.

Helpful?5GU7CLX9CFHV13881114383
Apr 1, 2026
Reviewer name: LYSSA
5 out of 5 stars
5 out of 5 stars review

Before I buy item I read reviews. All the 5 star reviews are from 2021-2022. When I read the one star on this product most hate this product because the sizes are 1) too smal 2) they don't absorb like they did in 2021. I'll pass buying these till the reviews state that they now are true to size and can absorb much more urine without leaking. I hate when a good product starts to make bad products so people get ripped off. If manufacturers charged an extra dollar or two instead of what they done here, people wouldn't complain because they get a great product and maybe buy more.

Helpful?5GU7CLX9CFHV13881114383
Feb 21, 2026
Reviewer name: MARGARET
5 out of 5 stars
5 out of 5 stars review

I like these

I bought some unisex ones that were cheap but they had elastic at the leg openings and it actually caused hurt and almost bruised. The I bought a major brand? They fit better but still caused that same discomfort. The Members Mark are made for women and just has stretchy stuff all over so no bands that cause me problems. They hold a lot and are very comfortable.

Helpful?5GU7CLX9CFHV13881114383
Feb 6, 2026
Reviewer name: SUSAN
5 out of 5 stars
5 out of 5 stars review

Absolutely the BEST !!!

I was very very impressed with these ! I have tried several other brands and these are by far the best I've ever used ! They have a stretch that is snug but not tight at all and the crouch pad is wider with less "ruffle" on the sides. The rear also seems a little bit larger , not like most of the others that don't feel like they cover your bottom. I find that there is no sag in the butt that I always felt showed through my pants. This is the closest I've come to finding one that actually fits and feels more a regular pair of under panties. Highly recommend !

Helpful?5GU7CLX9CFHV13881114383
Mar 22, 2026
Reviewer name: Keith H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Adult Undergarments

Very purposeful for my mother in assisted living.

Helpful?5GU7CLX9CFHV13881114383