Hello Devin, Thank you for writing this review. We're sorry you experienced difficulty installing the floor. What you're describing is unusual, as the click-and-lock system is designed for ultimate ease and efficiency. This shouldn't happen if the first 3-4 rows are installed and aligned correctly. We always recommend watching the installation video on our website before getting started. If you need help installing the first couple of rows of planks or have any additional questions, please contact us at 1-855-250-8167 and we will be happy to assist. Thank you, Select Surfaces

Hello, it is great to hear that you are enjoying our flooring! We would love to see the finished result. Please feel free to share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces

Thank you for your feedback, and we're sorry to hear about the issues you've experienced. The bubbling you describe is highly unusual for our waterproof product. Please contact our customer service team so we can assist you directly and make things right. We appreciate your patience and understanding. Thank you, Select Surfaces 1-855-250-8167info@selectsurfaces.ca

Thank you for your feedback, and we're sorry to hear about your experience. To keep your laminate flooring looking it's best, we recommend avoiding wax, polish, or oil-based products, as they can cause a buildup that is difficult to remove over time. Instead, spot clean with a water-based cleaner specifically designed for laminate flooring. If you have any additional questions or need further assistance, please contact us at info@selectsurfaces.ca or 1-855-250-8167. Thank you, Select Surfaces

Hi Lori, Thank you for writing a review. We are pleased to read you are enjoying the aesthetic of your laminate flooring, but sorry to hear you are having some issues. As this isn't an issue we have encountered in the past, please feel free to contact us directly with your questions or concerns. Thank you, Select Surfaces.

Thank you for taking the time to leave a review. We're sorry to hear about your experience with the Southern Grey SpillDefense laminate flooring.This flooring features an AC4 traffic rating, meaning it is designed to withstand normal residential use without scratching. However, we recommend taking extra precautions to protect your floor, such as using felt pads on furniture and avoiding the dragging or dropping of heavy objects.If you continue to experience issues, please don’t hesitate to contact us directly at 1-855-250-8167 or via email at techsupport@selectsurfaces.ca. We’re happy to assist you further and ensure you're fully satisfied.Thank you again,Select Surfaces Team