I bought this about a month ago; it works excellent on hardwood floors & tile. All it takes is water. The pads that come with it are machine washable.

Love this machine. I would give it a 5 star but the steam base is not totally flat on the floor when cleaning. I would think it should be flat to clean more efficient. But it makes the floors look great!

This would not steam - I put the water in it and plugged it in...no steam at all...it did make some weird noises while it was heating up, but no steam or water to clean the floors...Called Sam's and they are refunding my payment....

I give it a 5 star for the quality and price! Had been looking for something simple, easy to store steam mop and yet wasn't willing to pay more than what I got it for.

It is okay for small kitchens and bathrooms.I did not like it on carpets.Putting it together was easy .Does not have smell does what it say steam mop.Iwould not recommended if one have a big house or apartment.

My husband has used it and likes it pretty good. He said sometimes he has to go over a spot a few times but at least we do not have to buy wet wipes to replace.

Tried it on my carpets and loved it. The steam came out quickly and refreshed my carpets. I haven't tried it on my bare floors; but I'm looking for the same great results.

We have a beautiful Chow Chow, named Snowball, but when she comes back in from the parking lot she is very dirty. We used to have to clean the floor with soap and rags every time she went out. Now,thanks to the Great Chow Clean Up,we only clean her feet with the rag and the Great Chow Clean Up does the floor. No longer do we have to be bending down to clean the floors 3 to 5 times a day. Thank you so very much.

I don't like it because the head does not stay straight and you trying to mop your floor and you can see your streaks when it's dry. You can see it where you you went side to side because that's how the head goes because the head doesn't stay straight. I don't like it. I'll probably end up sending it back.

Got tired of hands and knees brush cleaning. This is not my first product of this type. This one in particular--in principal--is the same. However, the distribution of the steam and the absolute inferior quality of the pads makes it a useless instrument, leaving streaks all over the place.