Hello, Nanny! We’re glad to hear your LG Washer was quickly replaced with a brand‑new LG unit when a repair wasn’t possible. It’s great knowing you’re now up and running again with a fresh appliance that can keep your laundry routine moving smoothly! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi there! We understand your frustration with the performance of your LG washer. Encountering issues with a product you rely on for essential tasks can be incredibly disappointing. Please know that we strive to deliver high-quality products that meet our customers' expectations. Please allow us to look into this for you and assist you by reaching out to our social media support team @LGUSSupport. - Cazz

Hi, Sherry. We're sorry to hear about the trouble with your washer. We understand how essential it is to have reliable appliances. Please send us a private message on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000, and we'll do everything we can to ensure that your concerns are addressed effectively.

Hi there. Thank you for reaching us. I'm so sorry to hear that your LG washer, WT6105CW, hasn't been working properly from day one and you're still struggling to get it fixed. I can only imagine how frustrating it must be to deal with a defective product and the stress it's caused you. Firstly, I want to acknowledge that it's unacceptable for a new appliance like yours to not work from the start. We apologize for the inconvenience and disappointment this has caused you. I understand that you've tried to get it fixed, but it's clear that we haven't been able to resolve the issue. I'm going to make sure that we take immediate action to help you get your washer working properly. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hello there. Thank you for sharing your feedback with us. We’re glad to hear that the WT6105CW washer itself is working well for you, but we’re sorry to learn about the service experience you’ve had with LG. To assist you further, we would like to understand more about the issues you encountered with our service. If you haven’t already, please try checking for any updates or issues on your current washer that might help us resolve any lingering concerns. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to address your concerns and work towards improving your overall experience with us. We appreciate your patience and understanding. —Renzo

Hi Lois, we understand and appreciate you taking a moment to share your experience with your LG 4.1 cu ft Top Load Washer with 4 Way Agitator and TurboDrum Technology, model WT6105CW. It’s great to hear that having control over the water level was important to you and that this washer gives you the flexibility you were looking for. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️