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Customer reviews for SentrySafe SFW205GPC Fire Resistant Waterproof Safe with Digital Keypad, 2.0 cu ft for
SentrySafe SFW205GPC Fire Resistant Waterproof Safe with Digital Keypad, 2.0 cu ft
4.3 out of 5 stars
stars450 ratings380 reviews
  1. 5 stars64% (290)
  2. 4 stars21% (93)
  3. 3 stars5% (21)
  4. 2 stars2% (10)
  5. 1 star8% (36)

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Showing 361-370 of 380 reviews
Jan 2, 2020
Thinker
5 out of 5 stars review

Perfect for needs

Just the right size for home use. Purchased separate mount kit for floor mount to prevent voiding water proof feature by using bolts included. Easy to set up. Great website to register. So far....worth the investment.

Helpful?6LHBAQYJLMH013879458903
Jun 10, 2022
Kevin06092022
1 out of 5 stars review

Manufacturer is using poor packaging- damaged safe

Manufacturer is using inadequate packaging for a safe this heavy. Safe is damaged and the door won’t open. Great job Sentry Safe for selling me a 100 lbs pile of useless metal! Keypad won’t turn on either. The handle is still made out of cheap plastic! You charge a lot for little value!

Review from sentrysafe.com
Helpful?6LHBAQYJLMH013879458903
reply from CS

We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options. Sentry Safe Customer Service

Jul 20, 2018
Marian
1 out of 5 stars review

can not unlock

i have just bought it, opened it easily, closed the door and till today struggling to open it again, i enter the factory cade and it says proceed but the door isnt opening, am worried its the key issue though its horizontal indicating unlock sign. help me please i dont know what to do, truly struggling and even regretting i bought it.didnt even get a chance to put any of my documents in it ! HELP :(

Review from sentrysafe.com
Helpful?6LHBAQYJLMH013879458903
Oct 7, 2024
BillT
1 out of 5 stars review

Not working and valuables locked in

I should have gone with a mechanical combination lock. The electronics of keypad are messed up. Only randomly functions, and neither factory nor my code work. Error light flashes and then keypad goes dark again. Also I registered and logged in to submit this problem report and had to renter the same personal information. And now I see below I must do it again to submit this feedback.

Review from sentrysafe.com
Helpful?6LHBAQYJLMH013879458903
reply from CS

We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438. Sentry Safe Customer Service

Dec 22, 2018
Fionaw96
1 out of 5 stars review

Does not work

Followed all the instructions in the video and the stupid safe still does not work. Entered the code from the back on the manual, set a number, and worked for the first few times but not it displays as error every time we enter the code we set. Save your money and don’t buy this brand

Review from sentrysafe.com
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Jun 28, 2018
TJbo
1 out of 5 stars review

Can be opened in seconds by a thief

Do not buy this if you want to keep valuables secure from theft. Google this model it csn be opened in seconds with a magnet. Sounds good for fire and water protection just not from theft of anything inside.

Review from sentrysafe.com
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reply from Customer Service

The rare earth magnet breach, as seen on YouTube, only applied to one style of electronic fire safes. Since this video aired, we have offered to send each owner a redesigned replacement part to defend against this breach. We have also redesigned the safe during production, with these new redesigned parts. Regarding combination dial lock safes, this is an entirely different design with parts that are all mechanical, and cannot be breached with magnets. For more information regarding this product, or any others from Sentry Safe, please contact our Customer Support at 1-800-828-1438. Thank you.

Jan 1, 2019
RGC123
1 out of 5 stars review

Garbage, poor quality handle and locking mech

Handle is sticky and doesn’t lock well. Also hard to turn and open when unlocked, and has a tendency to slip 180 degrees, causing the handle to be stuck in a position outside of the designed tolerances. This is NOT a quality safe.

Review from sentrysafe.com
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Jun 15, 2019
Irritated
1 out of 5 stars review

Electronic code is not working

It’s weekend. I can’t get into the safe. Trouble shooting says call customers service and it’s closed. Plus it sends me to a promotion. Really not happy right now

Review from sentrysafe.com
Helpful?6LHBAQYJLMH013879458903
reply from Customer Service

SentrySafe stands behind the quality and workmanship of our products with a manufacturing warranty, after-fire replacement program (Fire-resistant safes), and a superior US based customer service team. For questions about our products, please contact us at 1-800-828-1438.

Jul 7, 2019
Gideon
1 out of 5 stars review

Does not always work

2 out of ten times entering the code, factory set or user set, will not release the lock. What if it stops to work all together and I need to get my passport to catch a flight?

Review from sentrysafe.com
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reply from Tech Support

We appreciate your feedback and apologize for your inconvenient experience with this product. We at SentrySafe strive to always produce high quality products. However, we recognize that problems may occasionally occur requiring further assistance. To further assist you, please contact our Customer Support at 1-800-828-1438. Thank you.

Oct 12, 2020
Geovany
1 out of 5 stars review

Cheap lock mechanism

Seems impenetrables, but a lock Smith was able to open it with a magnet in 30 seconds. And I tried it myself and honestly this safe is garbage

Review from sentrysafe.com
Helpful?6LHBAQYJLMH013879458903