We appreciate you sharing this with us, LaTanya. While these tubes might not see full due to air pockets, all of our tubes are filled by weight to make sure everyone receives the same amount. The main reason for the air pockets is that the product is filled into the tube via the open crimped end, which needs to be sealed afterwards. The airspace ensures that the product is not in contact with the crimp during this sealing process. There is no air pressed into the product intentionally. If you have any questions, we invite you to give us a call at (800) 492-7378.

Al, we're sorry to hear your toothpaste was watery, and would like to help. Please know, there are many quality checks in place to help ensure only the best products reach you. Toothpaste may become thin and watery if it has been exposed to heat for a long period of time, however, it is still safe and effective to use. So that we can help you further, please give us a call at (800) 492-7378.