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Customer reviews for Select Surfaces Heritage Oak SpillDefense Laminate Flooring for
Select Surfaces Heritage Oak SpillDefense Laminate Flooring
4.1 out of 5 stars
stars
82 ratings49 reviews
  1. 5 stars67% (55)
  2. 4 stars11% (9)
  3. 3 stars6% (5)
  4. 2 stars1% (1)
  5. 1 star15% (12)

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Showing 11-20 of 49 reviews
Nov 18, 2021
Reviewer name: Bekah
5 out of 5 stars
5 out of 5 stars review

Great Product, Unbelievable Price

We bought & self-installed 600sq ft of this laminate throughout our basement and could not be happier! It's super sturdy product with a solid underlayment (although it does require a vapor barrier if you're installing over concrete). We were very impressed by the variation in patterns (I counted between 8-10 board patterns before they were repeated). And I love that the tone is a warm brown-- doesn't skew gray, green, or pink. The knots and patterns look incredibly real and I love that it's a very low-sheen finish and the boards are slightly textured. I have looked at A LOT of laminate and vinyl flooring and this stuff is top-notch with an unbelievable price point. Because the boards are 14mm (super thick for laminate!) you'll need a circular saw to cut this well. We couldn't get a manual lever cutter to deliver a clean cut. We also paid to have our basement concrete subfloor leveled so we could avoid creaky boards. I've attached a few photos to show it installed-- keep in mind our basement has very little natural light, so the tone skews darker. Also: my local Sam's store gave me a VERY HARD TIME when I tried to return the excess, unopened boxes. They did... eventually... but not without a prolonged, escalated conflict.

Helpful?20ESG5J1J2N213879102204
reply from Select Surfaces

Hello Bekah, It is great to hear that you are enjoying our flooring! We would love to see the finished result. Please feel free to also share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces

Mar 15, 2021
Reviewer name: Laura Gls
5 out of 5 stars
5 out of 5 stars review

Love this laminate!

A knowledgeable friend recommended laminate from Sam's Club/Select Surfaces; after comparing the description to other laminate sold elsewhere, I concluded that this was the best quality for the price. My interior designer friend recommended Heritage Oak. We bought the laminate online and then had contractors install in in our condo. The contractors asked if they could borrow a few boards to show other people, who were asking about purchasing high quality laminate. It seemed relatively easy to install but definitely not a DIY project for people who have never done this before. We had experienced contractors install it with new baseboards and I personally feel that I could have never done as good of a job. Anyway, it is beautiful, timeless and very good quality. I highly recommend it! The laminate looks great in every lighting.

Helpful?20ESG5J1J2N213879102204
reply from Supplier Response

Hi Laura. Thank you for writing this review. We're very glad you're enjoying your new laminate and would love to see the finished results! You can submit photos at https://www.selectsurfaces.ca/send-us-your-photos. Thank you, Select Surfaces.

Mar 8, 2024
Reviewer name: goodfloors
3 out of 5 stars
3 out of 5 stars review

Looks good; durability questionable

We used Select Surfaces Heritage Oak Spill Defense Laminate Flooring on about 1200 sq ft of our main living floor and in one bedroom. Unlike many reviewers, we experienced no difficulty with installation. So far we have liked how the floor looks, but it seems we will have a problem with durability. We now have three divots in the floor that go completely through the laminate layer due to dropping small objects. The objects we dropped are: a water bottle lid, a spoon, and another water bottle lid. I feel like commercially rated flooring should not chip when you drop a spoon. So far the floor still looks good, but after a few years I wonder how many chips and divots we will see due to dropped spoons.

Helpful?20ESG5J1J2N213879102204
Nov 29, 2022
Reviewer name: Allison
1 out of 5 stars
1 out of 5 stars review

horrible

Now that it’s been laid down for four months, I notice places where they have chipped!!! I love the color of the floors not the quality of them. I did my entire downstairs and this investment is going to cost me in the long run. Such a waste of money.

Helpful?20ESG5J1J2N213879102204
reply from Select Surfaces

Hello Allison, We are sorry to hear about your experience. Because the SpillDefense laminates have an AC4 traffic rating, chipping should not occur with normal residential use. However, it is still important to protect your floor by putting felt pads on your furniture and trying to avoid dragging or dropping heavy objects onto the laminate. Please check out our installation guide at selectsurfaces.ca/installation-guides for more information or feel free to email us at techsupport@selectsurfaces.ca. Thank you, Select Surfaces.

Mar 29, 2022
Reviewer name: Sandra Sherman
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Laminate Strong As Hardwood

Best laminate on the market! Rocket-fast Shipping

Helpful?20ESG5J1J2N213879102204
reply from Select Surfaces

Hello, It is great to hear that you are enjoying our flooring! We would love to see the finished result. Please feel free to share some photos on our website selectsurfaces.ca/gallery. Thank you, Select Surfaces

Mar 23, 2020
Reviewer name: Jim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Apt name

Looks like a professional did it. Really happy with the results.

Helpful?20ESG5J1J2N213879102204
reply from Supplier Response

Hello Jim, We're happy to hear the installation went well! Since you did such a great job installing Heritage Oak, we'd love to see some photos of the finished results. Feel free to share them on our website at www.selectsurfaces.ca/gallery. Thank you! Select Surfaces.

Feb 21, 2023
Reviewer name: John H
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Flooring

The flooring is decent, but the edges break easily. Not as sturdy as the last version I got.

Helpful?20ESG5J1J2N213879102204
reply from Select Surfaces

Hello, We are sorry to hear you ran into difficulties installing our laminate flooring. The edges should not break with normal installation, we always recommend watching the installation video on our website, as well as carefully reading the installation guide before starting. Our technical support team can also guide you through some tips for easy installation. As this is a thicker flooring than most on the market, it can be more difficult to click because it isn’t as flexible as thinner laminates. However, our laminate flooring has an advanced SpeedLoc™ system that should allow for easy installation. If you have any additional questions, please contact us at 1-855-250-8167 or email techsupport@selectsurfaces.ca. Thank you, Select Surfaces

Jan 2, 2026
Reviewer name: Great looking flooring
5 out of 5 stars
5 out of 5 stars review

Excellent Choice of flooring

This is the second home that we've purchased this select surfaces laminate flooring for and we love it. It was very easy to install and it's very durable.

Review from selectsurfaces.ca
Helpful?20ESG5J1J2N213879102204
Aug 16, 2024
Reviewer name: Nelson
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Heritage Oak Discontinued

I purchased a few boxes of this floor intending to buy more if I liked it. I loved it, but when I went to buy more it said it was out of stock & I would be notified when more came in. A few days later I saw a few more boxes & ordered them, and I sent an email to Select Surfaces to inquire about the availability of this product & they informed me it has been discontinued. Still, every few days it turns up on the Sams website!! I need 40 boxes of it but it looks like I will now need to return what I have. I had already ordered more and had to stop that order. The floor is beautiful, but I am now equally afraid to order my 2nd choice ( Scottsdale) because what if it goes out of stock and they keep it online? Why is it online if you no longer have it??

Helpful?20ESG5J1J2N213879102204
reply from Select Surfaces

Thank you for your feedback. We apologize for the confusion regarding the Heritage Oak flooring, which is discontinued and has very limited inventory.<br /><br />To assist you, please call us directly at 1-855-250-8167. We can reserve the available inventory for you and help with any concerns. Alternatively, we recommend our Victoria laminate, a 12 mm AC5 option nearly identical to Heritage Oak.<br /><br />We look forward to helping you find the perfect solution. Thank you for your patience.

Sep 1, 2020
Reviewer name: whit2020
5 out of 5 stars
5 out of 5 stars review

Beautiful light color!

I loved this color since it was a nice neutral color. We were unsure about it, but this one has been one of my favorites, other than the driftwood.

Helpful?20ESG5J1J2N213879102204
reply from Select Surfaces

Hello, We're happy to learn about your positive experience with the Heritage Oak floor! We would love to see photos of your completed project - you can share them on samsclub.com or selectsurfaces.ca. Thank you, Select Surfaces