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Customer reviews for SAMSUNG 85” Class DU8000 Series UHD 4K Smart TV for
SAMSUNG 85” Class DU8000 Series UHD 4K Smart TV
4.5 out of 5 stars
stars824 ratings801 reviews
  1. 5 stars75% (616)
  2. 4 stars13% (104)
  3. 3 stars5% (41)
  4. 2 stars3% (22)
  5. 1 star5% (41)

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Showing 341-350 of 801 reviews
Jul 12, 2024
Love2Shop
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] On average, most TVs tend to last around 7 to 10 years of frequent usage. Even at its maximum brightness, a TV can easily last for up to 100,000 total hours of use. TVs are built to last. Major manufacturers like Samsung, amongst countless others, pride themselves on the quality of their TVs.but so far I'm so happy with samsung tv wich makes me complete.

Review from Samsung US
Helpful?5VT8YRQ8Z9WM13878967183
Feb 6, 2025
SteveC
5 out of 5 stars review

Great TV Great Pic quality Easy to set up.

I Bought the TV Several Months ago and the TV is great. The picture is clear the sound is goo enough that I rarely even turn the soundbar on. When I decide to add a service most of them now are automated, it really is easy. My only real downside is the homepage and that isn't a biggy The first line often offers movies from services I do not even have the app installed for. Sorry but when I pay Retail price I really do not want to receive advertising on the product,

Review from Samsung US
Helpful?5VT8YRQ8Z9WM13878967183
Oct 24, 2024
Gma1949
3 out of 5 stars review

Not what I expected

[This review was collected as part of a promotion.] Some background: I am 75, I have had Samsung tablets and phones since 2006. When my 55" Vizio died, I purchased a 50" Samsung because it was a great deal. But it drives me crazy. Only a few of the icons are loaded and I have to search if I want to watch something, like Pluto or Classic Movies+. I still haven't found the space key in the search screen. Over all it is a good TV, the picture and sound are great. It's just not user friendly.

Review from Samsung US
Helpful?5VT8YRQ8Z9WM13878967183
reply from Samsung Specialist

Hi Gma1949, We appreciate you sharing your user experience with Samsung's DU8000 TV. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the DU8000 TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select the DU8000 TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

May 5, 2025
Robert
1 out of 5 stars review

This TV has quality problems

After less than 6 months of use, the TV has a horizontal line through through the screen. I've tried all the "self help" options, but nothing has solved the issue. As a die hard Samsung customer (phones, TVs, appliances), my experience with this TV has shaken my confidence in the quality of Samsung products. I'm very disappointed with this TV.

Review from Samsung US
Helpful?5VT8YRQ8Z9WM13878967183
reply from Samsung Advisor

Hi Robert, Thank you for reaching out to us. Please know we back this TV with a 1-year manufacturer's warranty. To schedule a warranty appointment, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 14, 2024
ImJustinU
5 out of 5 stars review

Great TV for the price good clarity

[This review was collected as part of a promotion.] It’s a great TV has a lot of good modern features the UI takes a bit to get used to but once your used to it. It’s very intuitive the voice commands works great and the TV isn’t slow at all unlike most Roku TVs

Review from Samsung US
Helpful?5VT8YRQ8Z9WM13878967183
Apr 19, 2025
SamsungShopper
5 out of 5 stars review

Out performs

[This review was collected as part of a promotion.] The picture quality is amazing, as soon as I hit the power button the TV starts right up. With the game hub, I logged into my Xbox & I can play the games with no console, the picture is crisp with the games. I have a Samsung soundbar to give it the movie theater experience at home. The next tv I purchase will be a samsung as well but I think I'll go bigger.

Review from Samsung US
Helpful?5VT8YRQ8Z9WM13878967183
Mar 5, 2025
Paco4484
5 out of 5 stars review

Wonderful picture

I have had my tv for several months. The Picture is really better than I expected. The speaker is not very good but I have it hooked up to a soundbar so it doesn't matter. I am not a fan of the small remote either but then I purchased the tv for the picture.

Review from Samsung US
Helpful?5VT8YRQ8Z9WM13878967183
Oct 14, 2024
Smartman
5 out of 5 stars review

My first smart tv

[This review was collected as part of a promotion.] I love my Samsung smart TV. The remote control does not have to be aimed at the tv to turn it on or off, like that feature. Very easy to navigate. This is my first smart tv, won’t hesitate on buying another smart tv. I will definitely recommend it to anyone.

Review from Samsung US
Helpful?5VT8YRQ8Z9WM13878967183
Feb 5, 2025
Scu11baBA
4 out of 5 stars review

Good TV, could use some features on other brands

Have had this TV for a few months and generally liking it. Samsung has a strong product and it is reliable. Picture delivers good quality. What I don't like is that every time I turn it on, it defaults to fireTV instead of my being able to switch to my cable feed automatically. Also, although I may be behind technology, no headphone jack is bothersome for my older headphone hookup.

Review from Samsung US
Helpful?5VT8YRQ8Z9WM13878967183
Mar 20, 2025
JOKERman
5 out of 5 stars review

Love all features this set offers

[This review was collected as part of a promotion.] I am so glad I purchased this set, it has so many things that really help the viewing experience....plus I have a Samsung phone that I synced up with the tv so now I can view my pictures from my phone on the tv!! Beautiful picture and very clear and vivid...

Review from Samsung US
Helpful?5VT8YRQ8Z9WM13878967183