So I must say, when we first got our mattress it was definitely on the more firmer end. My first night sleeping on it I got a little disappointed. My sales rep Zach, told me it would get softer and had a break In period. I was a little worried at first that we bought the wrong mattress, and online there is a lot of mixed reviews about the mattress being "broken in". I did love the feel of the tempur adapt comfort layer on top. Compared to laying on other tempurpedic mattresses, the adapt had a great feel. Plus it's cooling which was a bonus. I do sleep hot and I do not with this mattress. So in store the mattress was considerably softer that they had on display. Given our first impressions of the mattress we had delivered was a little disappointing. However about 3 weeks into sleeping on it, I notice a difference in feel and the foam has softened up. Honestly, it's just the right amount of support, not too soft. It feels closer to what we laid on in store. I'd say it's a true medium feel and you do sink in just the right amount that it doesn't feel like you're in a hole. I don't wake up sore like I did with my previous spring mattress. My only complaint is that I wish the mattress was a little thicker. It's 11''. My husband is about 230lbs, and he does sink more into the mattress, so I'm hoping overtime he continues to get the support he needs. We are more side sleepers than anything and we do get support but it's most comfortable on our backs. Especially, with my husband being heavier, he doesn't feel as comfortable on his side like he does his back. After sleeping on the mattress for about 3 weeks, I've rolled onto the center of mattress where no one lays to test the difference, and the foam is definitely more responsive and soft! We are happy with our purchase and enjoy our bed much more! It's a peace of mind knowing it's a quality and supportive product. No more waking up sore and stiff. Occasional aches, which can be due to just sleeping funny or not the right pillow! We are happy and the mattress will soften a bit over time.

We slept on the mattress for 33 nights then went to the retailer seeking a refund invoking the 90 refund policy. The mattress is too firm. Both my wife and I slept poorly and got up each morning sore. An exchange for a softer Tempurpedic was going to cost an additional $800 and that became an excessive expense on top of the high price of the original purchase. We chose not to buy it. We are both 60 and of average height and normal weight. The best thing I can say is the refund from the retailer was no hassle.

My wife loves the bed but she's having problems also. For me I wake up every morning and it feels like my lungs hurt and my back hurts. I'm not liking as bad at all. Hopefully with the 30 day thing it gets better but as of right now I am not getting a good nights sleep, or waking up feeling refreshed.

[This review was collected as part of a promotion.] I had been sleeping in a guest room at my parents house on a Rhapsody mattress and felt that I needed one of my own. I was sad to learn that line isn't made anymore so I sought out the new version by trying out mattresses at a local showroom. The minute I tested it, it felt like a Rhapsody. I ordered and got it delivered from tempurpedic.com and have been in love since day one. Absolutely perfect Rhapsody replacement for me.

Great to help with posture and fixing aches while sleeping. The mattress is slow to warm up to your body heat. I have found it odd to sleep on. Works great but it is not a mattress that you would cuddle up onto. Because of its firmness and nature it stays 'still' but maybe I am just use to a pillow top and the like.

[This review was collected as part of a promotion.] The best decision I've made was purchasing my tempurpedic bed. I sleep longer more comfortably. I travel a lot for work and look for every way possible to day travel so I can be back in my bed. Aches and pains I had have gone away. On top of all that my mattress stays cool all night. Highly recommended especially with the white glove service!

[This review was collected as part of a promotion.] This product has been amazing. We did get the adjustable base which gives a better experience. My husband and I wake up feeling refreshed and awake. I suffer from back and shoulder pain and have not had any since waking up from sleep. It's eliminated snoring with the "Anti snore" option on the base. Great product and great company to work with. Highly recommended!!!!

First day I wanted to send it back! The whole night I thought this bed is way to hard.I didn't sleep very well first night But one of my coworkers said to try it for a couple of weeks,it will soften up It has been about a month.....I still think it's a little hard, but my husband likes it. The ones in the store have been broken in , and are nice you sink in them. I bought medium.....the soft at the store was to soft I think I'm starting to get used to it

[This review was collected as part of a promotion.] I have wanted a tempur pedic mattress for the last 15 years - and I finally got one. I had slept on one while a guest at a relative's house, and I have never had such an amazing and restful night of sleep. I felt like I was sleeping on a cloud! Unfortunately, it was explained to me that the tempur "adapt" mattress is the "original" tempur pedic mattress. So that was what was ordered for my house. I have had it for over a week, and I keep waking up in pain every morning. I am very disappointed, as it is not at all reminiscent of a traditional tempur pedic product, in my opinion. I am waiting on a team member to get back to me, so I can get a proper replacement. Fingers crossed

[This review was collected as part of a promotion.] The Tempur Adapt Medium mattress is an extremely comfortable memory foam mattress that is cool to the touch and conforms to your body. I noticed improved sleep while using this mattress as well as reduced motion from my partner during movements throughout the night. Initially I was skeptical about a memory foam mattress but the Tempur Adapt has made me a fan. I highly recommend this mattress to anyone looking for a great night's sleep. My only con for the Tempur Adapt Medium is the low profile of the mattress. I'm use to a thicker mattress so I felt like I was too close to the floor. Otherwise, this is a superb mattress.