Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

Customer reviews for SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA for

SAMSUNG 65" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN65TU700DFXZA

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4.5 out of 5 stars

stars11.3K ratings10.3K reviews

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Sep 27, 2023

masonk

4 out of 5 stars review

Good TV

Picture quality is great, menu is easy to navigate. Occasionally can be slow to open and close different apps, but no playback issues.

Review from Samsung Canada

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Apr 27, 2023

Jerry 306

4 out of 5 stars review

I am very happy with the tv The remote could be better designed to make easier to find the right button good overall

Review from Samsung Canada

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Nov 15, 2022

Daniel

3 out of 5 stars review

Great TV, but slow Operating System bogs it down

very crisp picture. 5/5 there. very slow to navigate through home menu and randomly disconnects from internet.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi Daniel, We appreciate your feedback on the Samsung TU7000 TV's delayed response time you’re experiencing. Please be sure your TV running the latest Firmware. You can check this by going to Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Aug 6, 2020

Anonymous

5 out of 5 stars review

The menu looks great

my honest review ok i have a vizio 70 inch has well this samsung 70 inch is ok hdr shows allright other than that great tv i would buy one

Review from Samsung US

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Oct 22, 2020

Laura

5 out of 5 stars review

Great viewing experience

[This review was collected as part of a promotion.] The TV picture is very clear ,and vivid. The sound is very clear, easy to navigate the menu

Review from Samsung US

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Oct 13, 2020

BP24

4 out of 5 stars review

Very pleased!

great picture, sound quakity is good. the one struggle is the functionality of the menu but slowly getting comfortable with it.

Review from Samsung US

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May 26, 2023

Greenwood89

3 out of 5 stars review

Good TV awful remote

(This review was collected as part of a promotion.) Great TV but Interface is so-so, but the remote is really hard to use.

Review from Samsung Canada

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Sep 27, 2021

Top at

4 out of 5 stars review

Ease of use...

We love the tv but hate the remote. The buttons are too small and almost all black. Hard for a senior to navigate.

Review from Samsung Canada

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reply from Operations

Hi Top, thanks so much for your review! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!

Oct 8, 2020

Donald

5 out of 5 stars review

Will buy this again

[This review was collected as part of a promotion.] Love the picture quality and ease of remote. All the extras that came with it

Review from Samsung US

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Nov 22, 2020

Mikey

2 out of 5 stars review

Save your money

[This review was collected as part of a promotion.] Terrible tv, dumb as a box of rocks, remote is a nightmare, picture is poor

Review from Samsung US

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reply from OBA

Mikey: Thank you for sharing your user experience with your TU7000 TV. I am sorry to hear that you are not completely happy with your new TV. Your feedback is important to us and will be shared with our teams. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings Samsung Customer Support is available to answer any questions you may have or provide assistance with setup, features, settings, or usage. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions